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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
5886 De Zavala Rd #110, Ste 110, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Shirts were as requested. 1 pair of 4 jeans were not done per request. They offered to redo but I didnt have time get them re-done If you only have Light and Heavy Starch you shouldnt tell your customers that you have Medium Starch then just do everything in Heavy
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Travis . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
The worst experience They tell you 2 99 a shirt I thought the girl let me pay you right now She said pay when you pick up and when I went to pick up I pay 6 dollars a shirt Never use them again
Business response:
Thank you for providing your feedback and letting us know about this issue, Gabe. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Would like for a supervisor or manager to call me about my clothing preferences. We continue to not receive the requested service.
Dropped off clothes in the morning and was told that I could pick them up that evening. When I arrived after 6 p.m. to pick them up only part of my order had been delivered for pickup. I was told there were issues at the plant and things had fallen behind. I was told to come back the next day. Unfortunately. I had a flight for a business trip to California that left at 5:00 a.m. and I was going to be gone for a week. I was planning to take some of the clothes I dropped off for cleaning with me. Not a great outcome for C... read more
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Will . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Asked to have button added onto 4 shirts and alteration was not completed. Had full conversation about adding the buttons and discovered she only listed them for press/laundry once I came to pick them up.
Business response:
Marcos , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Went in with a suit on Dec 5. Besides the pants having a hole, my jacket wasn't ready. Called on Saturday if I could pick it up, and the personel told me it was ready. I go in and its not even in the store. Its already Monday and its not at the store. Its a $500+ suit, did you guys lost it? Where is it
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Jorge . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
3 times I've been there and 3 times the pants have not been creased properly. Sloppy double creases in front and the crease only half way up the leg in the back. I told them the problem twice but they just couldn't get it right.
UPDATED REVIEW: * I’ll leave my initial review below. The only change is that the prices listed were given to US in Houston from a place we’ve been going to for years. COMET gets 5 stars for customer service, well informed and friendly staff, quick service & again GREAT attention to detail. I’m still not ok with the prices because I’ve gotten reasonable ones before. (5 stars if the prices were more attractive). Below are my most recent dry cleaning experiences before trying COMET. CLEANERS #1 (NOT SURE IF I COULD P... read more
The only reason I’m giving 1 star is because of the price. They are waaaaayyy overpriced. Dry cleaned (men’s shirts) are typically $1.50 - $1.75 but they charge $5.00. There was nothing special they did than any other cleaners I’ve been to. And the clothing was wrinkle. Not too bad, but we still have to pass an iron over it. Positive note: they pay great attention to detail. They will indicate on garments if there was a defect BEFORE they got it and/or they’ll put a note on a piece if they feel they’ve done all they can t... read more
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 2,204 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is open now. It will close at 7:00 p.m.