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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
5886 De Zavala Rd #110, Ste 110, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sheena made my experience of several years of amazing service horrible! I can’t believe anyone would allow this at such a wonderful place.
Business response:
Thank you for providing your feedback and letting us know about this issue, Marcus. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
You replaced a zipper on a sweater and cleaned a filthy suede coat. Very nice work.
You’ve got a big sign in the window that claims, paraphrasing, $2.97 for almost every item. I dropped off two shirts and a pair of slacks and was charged $11. If a pair of slacks doesn’t fit in the “almost every item” category, you should have the integrity to explain that in advance. First time and last time to go to Comet.
Business response:
Douglas , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Overall the service is always great but this is the second time I receive my pants with a crease when I have tailored my profile to state “no crease”. I know I had that information as I have gotten other orders back without issues but with this order, I had one with crease and one without? Not sure what happened there but seems to be careless and Wish it wouldn’t happen as finding a good dry cleaner is hard and rather invest my time on something else
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Ninfa . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
I have to pass at least four cleaners on my way to your store. I drive past them because of the customer service I get from you.
very convent drop off & pick up
Had to go back twice to pick up for no starch and when I picked them up the 2nd time the shirts still didnt have enough starch . The lady upfront was super nice
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Pablo . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Pricing is getting too high.
Business response:
Thank you for providing your feedback and letting us know about this issue, Frank And Maggie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
2 suits. $20.00. Too much. Many people can not afford that cost. I Will not be going back. Sorry. Mr. Whitlock.
Business response:
Grady , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 2,204 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is open now. It will close at 7:00 p.m.