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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- Helotes, TX
About this business
Location details
12415 Bandera Rd #106, Helotes, TX, 78023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Prompt courteous service
Masks worn by employees!
I received my shirt with a hole in it. They had apparently pressed the shirt over a button and caused it to get damaged. My shirt was brand new, had only took it there once before to get cleaned. My shirt is a Hugo Boss, which I paid $126 for. When I came in to let them know, the manager, Mary, was trying to tell me that they could probably put a patch on it. I informed her that I did not want it patched, I wanted it replaced. I showed her, where the button had obviously made a hole, but she complained that I had wore it alr... read more
Employees are always courteous and friendly.
Business response:
Hi, Noble. Thank you so much for the 5-star review. We here at Comet Cleaners - SATX can't wait to assist you again. When you refer a friend to Comet Cleaners, you both get $10 in dry cleaning & laundry services. What a win-win!
Trash picked up my shirts and pants the same way I dropped them off nothing done to them
Business response:
Thank you for providing your feedback and letting us know about this issue, Ryan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
It was my first time coming I've known about Comet Cleaners for years but I'm new to the area I'm a disabled vet on a fixed income spoke about the prices when I dropped off the clothes and was told that I would get a 25% veteran's discount and the 5 pieces I had laundered and pressed would be about 12 to $13 it came to nearly $19 doesn't sound like much what's the difference would have bought a gallon of milk and a loaf of bread I kind of think it might be untrained staff because she wasn't going to give me a receipt she had... read more
Business response:
Ed , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Ruined 2 of my shirts.
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Donovan . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
As usual, outstanding service.
Convenient store location and consistent customer service!
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.9 star rating with 3,628 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is closed now. It will open at 7:00 a.m.