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Classic Cleaners
- Dry Cleaning
- Indianapolis, IN
About this business
Location details
8071 Knue Road, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have been a long time customer, until recently. When Mike the manager can’t seem to call back a long time customer in regards to a problem it’s very disappointing. Gretchen Luros
Business response:
Hi, Gretchen! Thank you for your feedback! I'll look into it - someone from the route department will reach out tomorrow to follow up.
I was a long time customer. Periodically my shirts would come back poorly ironed. I expressed my concerns with the manager Mike. Service was fine for a bit, but when a simple cotton shirt came back poorly ironed, and charged me $9.50, I was a little upset. I called Mike again,I left a voicemail, he returned with a voice mail. I left another voicemail along with my concerns. Never heard back Major disappointment. Gretchen Luros
Business response:
Hi, Gretchen! Thank you for your feedback! I'll look into it - someone from the route department will reach out tomorrow to follow up.
I dropped off at 7:30 Tuesday and picked up at 4:30 Wednesday.
Business response:
We aim to please! Thank you for your feedback and we look forward to serving you again soon.
I commented the last time you asked for a review. I talked about how a specific shirt would come back pressed well and sometimes come back not so well. You were going to follow up with me, but I never heard from you. Disappointing
Business response:
Hi, Gretchen! Thank you for your feedback; I apologize for the lack of response. I've forwarded this to our route manager, Tom; he'll ensure someone reaches out today.
About half the dress shirts from my order were dry cleaned when care tags indicated wash
Business response:
Hi, Victor! The makeup/construction of a garment and how it can be pressed has a lot to do with how it is processed as well. I'll have your store's operator reach out in the next 24 hours to discuss and, if we made a mistake, make it right. Thank you for taking the time to to provide your feedback!
Prices are too high. Two short coats cost me $32.00 to be cleaned. I will not give Classic my business again.
Business response:
Hi, Marian, thank you for your feedback! There’s no doubt we charge a premium for our service but we’re confident we’re worth it. Our top-notch counter talent, best-in-class pressers, amazing spotters, and little extras like free simple repairs on hems and buttons provide tremendous value at a fair price, and we take pride in delivering you the best cleaning, pressing, and packaging possible to keep you looking fantastic. We’re confident you won’t find better quality anywhere else.
As always the service was excellent. Pluss it gave me another opportunity to contribute to the Dress for Success program.
Business response:
Wow, Pat! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Orange stain on shorts apparently from other items in cleaning load. Sometimes, there is a "dirty" smell on newly cleaned clothing. I wonder if this is from a need to change the cleaning solution more often?
Business response:
Hi, Susan and Michael! Our Pickup and Delivery Manager will be reaching out to you shortly to see what we can do. We appreciate your feedback - thank you!
Love the pick up and delivery and the pressing of my blouses is done just like ordered.
Business response:
Thanks for the feedback, Cyndi! We look forward to serving you again soon!
Frequently asked questions about Classic Cleaners
How is Classic Cleaners rated?
Classic Cleaners has a 4.7 star rating with 11,211 reviews.
When is Classic Cleaners open?
Classic Cleaners is closed now. It will open at 8:00 a.m.