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Burke Cleaners
- Dry Cleaning
- Loveland, CO
About this business
Location details
5635 Boeing Dr., Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always fast and easy.
Friendly staff, picking up is quick & easy. Clothes always look great.
Always friendly
There was a stain in my pants that was not removed. When I tried contacting support through my email, your system was giving me errors and would not let me contact anyone.
Business response:
Hello Brian. We're disappointed to hear about the stain in your pants. Please excuse any inconvenience. We are happy to redo your pants free of charge to address the stain. Please know that we can not guarantee stain removal. I will have our IT department look into our support emails. If email does not work you can always contact me at (970)203-9600 ext. 205. Best regards, Tiffany Burke Staff
The person who did the chat info the night before gave us incorrect answers. The gal the next morning who showed us how to check in on the automated system seemed annoyed at it and also curtly deflected questions about info from the night before. And then the tux shirt was improperly pressed (collar tips pressed straight up like a vampire). We tried to fix it at the event site but it looked awful and flipped the bow tie up all evening. Very frustrating, especially with the additional tux shirt pressing charge. This was our f... read more
Business response:
Hi Andrew, we apologize that you were not satisfied and would happily redo your dress shirt to your liking at no charge. We were not able to locate a chat based on your account and would like to confirm if you were provided incorrect information. Thank you for your feedback, we do appreciate it
Far too Expensive. $4 surcharge for pet hair is ridiculous. Won’t be using Burke again
Business response:
We apologize for any inconvenience, Seth. We strive to provide quality service at competitive prices. We do offer coupons on our Burke Cleaners app and as well on our website. Thank you for your feedback. Enjoy your day.
why do you list the business hours when no one is available to take or return order?
Business response:
Hello Linda, thank you for your message. We are unsure what you are referencing as both our website and google show our staffed hours of 9-5 MF and 10-2 Sat where the staff can personally assist. We are also open for use with our 24/7 kiosks at any time as our lobby is always open. The store has been staffed these hours for the last 4 years. If something else happened please let us know but we are always happy to assist. Thank you
Some shirts were wet and some were not pressed at all. I have not worn any of the 7 shirts I dropped off. three shirts look like nothing was done and one high end shirt is worse now then when I dropped it off. In the past all was done well.
Once again, with two shirts, only one had sleeves creased. Check your quality control.
Business response:
Thank you for bringing this to our attention, Douglas. We apologize for the inconvenience caused and will address the issue with our quality control team. I also added a note on your account for sleeves to be creased on your shirts. If you do not mind bringing your shirts back in to our Windsor location we are more than happy to re do your shirts for you at no charge. We look forward to your next visit. Have a good day.
Frequently asked questions about Burke Cleaners
How is Burke Cleaners rated?
Burke Cleaners has a 4.7 star rating with 4,066 reviews.
When is Burke Cleaners open?
Burke Cleaners is open now. It will close at 2:00 p.m.