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American Dry Cleaners
- Dry Cleaning
- Charlotte, NC
About this business
Location details
1806 N Graham St, Charlotte, NC, 28206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:30 p.m. | |
| Tue | 6:30 a.m. to 6:30 p.m. | |
| Wed | 6:30 a.m. to 6:30 p.m. | |
| Thu | 6:30 a.m. to 6:30 p.m. | |
| Fri | 6:30 a.m. to 6:30 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service
You did very very good and i will be bringing a lot more of my things to you
Business response:
Wow, Terry! A 5 star rating on ! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Employees doesn't listen very well and sometimes can't understand, and Larry should Greet all customers (what keeps a business going CUSTOMERS), something's they are telling me about getting items back I never heard of and some saying I can't a print out of what I have left in the cleaners isn't true because other Employees have gave it to me, some may just need better training, I been a customer for over 30 years
Business response:
Please accept our apologies for the inconsistent service and communication issues. We do have some new staff that needs more training. Your 30-year loyalty matters deeply and we appreciate your patience.
I spent 5 years working on and off at this dry cleaner, and the owner tries his best — but the manager destroys everything he works for. She’s extremely rude, constantly disrespectful, and acts like she’s doing the world a favor just by standing there. She doesn’t help, she doesn’t know what she’s doing, and she goes out of her way to make the environment miserable for everyone around her. Employees complain nonstop, employees quit left and right, and it all traces back to her attitude. If you want to deal with someone hosti... read more
I’ve been to here before I noticed the manager wouldn’t help me but as soon as a man walked in she gave him her undivided attention. my friend works there and yesterday I was on the phone with her and noticed how unprofessional the manager was being towards her she is disrespectful
I have used American Dry Cleaners for my needs for years. That have remained. Consistent through years. Always professional and in times I had a concern they explained before service when asked. I’m grateful I have American there for all my needs, dry cleaning, alterations, repairs. Prices are reasonable as well. Thank you
I was happy to know that American dry cleaners did a one-day service because I needed my two-piece black wool suit cleaned for a funeral when I was dressing the next day for the funeral I noticed that they had pressed out the cuffs on the jacket sleeves which made the sleeves longer than I anticipated and it took the look away from the jacket I had no time to fix this problem myself I don't know if I ever use this service again very disappointed in the way they did not fix the jacket the way I took it in.
Business response:
We take your feedback seriously about the jacket sleeves. We understand your disappointment for such an important occasion. Please bring the jacket back to be repressed. Ask for cuffs to be pressed back when dropped off. Apologies for the inconvenience.
Ask for my shirts to be folded over hanger and they wasn’t When they not folded over hanger it widened out the neck
Business response:
We apologize for any inconvenience with your shirt folding request. We understand this widened the neck. Please bring the shirt back so we can try to remedy the issue.
I came in on Tuesday morning to pick up my dress. When I brought it in. I asked the young lady. Would they be able to get the l lent off of it? She told me. Yes, so when I picked up my dress there was still some lent on it and the fact is that I had to sit and wait. While the cashier was interacting with another customer chatting than she had to go and get the teal out of the office. She could have had thal ready done if she wasn't takiing down man's number.to call him later when I pick up my items its early in the mor... read more
Business response:
Please accept our apologies for the lint remaining on your dress and for having to wait when you were in a hurry to get to work. I constantly work to improve our customer service and your feedback helps me do so. Thanks
Frequently asked questions about American Dry Cleaners
How is American Dry Cleaners rated?
American Dry Cleaners has a 4.7 star rating with 2,323 reviews.
When is American Dry Cleaners open?
American Dry Cleaners is open now. It will close at 6:30 p.m.