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American Dry Cleaners
- Dry Cleaning
- Charlotte, NC
About this business
Location details
1806 N Graham St, Charlotte, NC, 28206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:30 p.m. | |
| Tue | 6:30 a.m. to 6:30 p.m. | |
| Wed | 6:30 a.m. to 6:30 p.m. | |
| Thu | 6:30 a.m. to 6:30 p.m. | |
| Fri | 6:30 a.m. to 6:30 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional service done
Business response:
American Dry Cleaners strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks Deborah!
Great service, very customer focused
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating on . We hope this is the beginning of a beautiful friendship!
American Dry Cleaners have been my business laundry service for over 16 years. I am a massage therapist so clean, well folded sheets that are laundered regularly as well as the service being absolutely dependable schedule wise is very important... They are the best!
Business response:
It’s our goal to receive a 5 star rating every time a customer reviews us on , because we care deeply about the quality of our services. Thank you for reviewing American Dry Cleaners.
I loved getting my sheets done! The cost when I started in April was $16.32 including pillow cases. But in mid May it went up to $18.00 and some cents without pillow cases. I added two pillow cases and my last bill was $22.52! If there was a price increase I must have missed the notification. I was treating myself at the $16.00 rate but now that has gone up $6.00 a time I cannot do it. Nice while it lasted!
Business response:
Three out of five stars is an average rating, but American Dry Cleaners is never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
A leather coat need to be cleaned and some buttons were loose. The coat was cleaned perfectly and all the buttons were resewn correctly.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating on . We hope this is the beginning of a beautiful friendship!
Getting very expensive to keep this good job up. Paid more to clean then buy. 🙃
Extra fees were added that the garments did not meet criteria . We live the work but please appreciate our long standing relationship
Business response:
We appreciate your long-standing relationship with us, Jay. We understand the concern about extra fees and will ensure clarity going forward.
Again , pants crease was not performed properly, damaging clothes again. Informed of issue to correct after I had to wear my suit and they did not even wash them, just was like oh we can put in it. Horrible.
I’ve brought my clothes in several times for dry cleaning and unless I have an emergency I won’t be returning. I’ve received several clothing items back with blatant stains, brand new black Loewe shirt worn, once and returned so faded.. The shirt was $600. I asked for dry cleaning but it had to be deep washed. The worst is the pricing for the service. The prices are astronomical. The invoice is never clear… why is a satin skirt over $15 dollars to clean and press. It’s just not worth it unless you have an urgent item you nee... read more
Business response:
I apologize that all the stains didn’t come out of your items. If you bring them back I’ll be sure we do everything we can to get the stains out.
Frequently asked questions about American Dry Cleaners
How is American Dry Cleaners rated?
American Dry Cleaners has a 4.7 star rating with 2,323 reviews.
When is American Dry Cleaners open?
American Dry Cleaners is open now. It will close at 6:30 p.m.