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American Dry Cleaners
- Dry Cleaning
- Charlotte, NC
About this business
Location details
1806 N Graham St, Charlotte, NC, 28206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:30 p.m. | |
| Tue | 6:30 a.m. to 6:30 p.m. | |
| Wed | 6:30 a.m. to 6:30 p.m. | |
| Thu | 6:30 a.m. to 6:30 p.m. | |
| Fri | 6:30 a.m. to 6:30 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am 55 years old and I believe in respecting your elders. When the young attendant called me by my first name, I took offense as she couldn't have been older than my four daughters. I think you should have a policy where your young workers should address their elders by Mr. Or Ms. When I spoke to her about it she replied 'no one else has a problem with it'. I thwn asked her if she called her father by his first name to which she replied, "tThat's different." Respect goes a long way and costs nothing. I hope to not have to h... read more
Business response:
Please excuse the disrespect you felt. Your feedback helps us improve and I will speak to her about this.
I had to bring to the attention of the cashier that my lab jacket was cleaned had to have it done over😡😡
Business response:
Apologies for any inconvenience caused. A Note has been added to your account to check for spots. The redo is ready for pick-up.
The service is horrible.
They said I only drop off 12 shirts when I know I counted 13 shirts. They look at the video and said maybe the worker must have counted wrong. Now I'm missing a dress shirt. Be going here for a long time. They showed no sympathy to me as a valued customer. They just loss a good customer.
The staff was not as welcoming this time around. Walked in the door and there were not greeting. I had to wait until the stall finished their personal conversation before someone acknowledged me
Business response:
We take your feedback seriously. We apologize for the lack of greeting during your visit. Please feel free to reach out to us at (704) 333-6111 to discuss this further.
I should not have been charged for my rug once I got home I realized it was just like it was when I dropped it off I was very disappointed ☹️☹️
Business response:
We are sorry to hear about your experience. Please bring it back so we can redo it.
Not good!!
My clothes still had a stain on it that I pointed out. It was small and should’ve been easily removable had it been paid attention
Business response:
We apologize for the oversight. Please bring the garment back to be recleaned. Thank you for bringing this to our attention
Destroyed my wife's pants. I've yet to hear back from anyone at the cleaners about compensation for the pants. I consider myself a valuable customer, you should too if you look up my account. This delay in compensating me for the cost of the pants is unacceptable. I spend way too much money with you guys. I'm starting to feel like I need to consider taking my business elsewhere. Please advise on the refund. Penda Howell, 973-349-4565
Business response:
We regret the damage to your wife's pants could not be repaired. Please accept our apologies for any inconvenience this may have caused. We are processing the claim and will be in touch with you regarding compensation this week. Thank you for bringing this to our attention and we apologize for the delay.
Frequently asked questions about American Dry Cleaners
How is American Dry Cleaners rated?
American Dry Cleaners has a 4.7 star rating with 2,323 reviews.
When is American Dry Cleaners open?
American Dry Cleaners is open now. It will close at 6:30 p.m.