American Dry Cleaners

JAMES M. 

on ReviewMyDryCleaner

2 years ago

This is James Monroe, 980-214-2931. I am very satisfied with the polite, and quality service I receive from American Cleaners. 

Sheila D. 

on ReviewMyDryCleaner

2 years ago

Too expensive for 19 pieces to be pressed only. $223. That was $20 plus a piece. I am looking elsewhere. Love your place though. But just need something a little less expensive. 

Sa'eed S. 

on ReviewMyDryCleaner

3 years ago

There was a piece I brought that cam out, horrible. My question is, if you can’t clean it especially prior to doing the work. Than don’t take on the Job! Unless your just looking to make a dime… The other shirts came out fine, but very wrinkly. 🤷🏾🤷🏾🤷🏾 

Nick C. 

on ReviewMyDryCleaner

3 years ago

Y’all messed up my Black Jeans 

Deborah J. 

on ReviewMyDryCleaner

3 years ago

My entire order was not ready and what I was able to pick up had just came from the presser and was not pressed well. The other half of my order was in the pressing area. I have been a customer of American Cleaners for a long time on and off. Going back to the big blue location that use to be on Morehead. Never have I received poor quality services like this. 

Robbie T. 

on ReviewMyDryCleaner

3 years ago

The third party who sends your email coupons never send me dry cleaning coupons. They only send Housrhold coupons- I never bring household items in. Seems they are not doing a very good job for you if they know nothing about your customers habits The emails are of no value to me. When zi asked about it you only said it was up to them,, Well they should be working for you on customer retention. 

GLM 

on ReviewMyDryCleaner

3 years ago

A whole new crew, now. The old crew knew excellent customer service, everyday every time! I felt celebrated ! Not now. The price is high. But, they do good work! The Alterations person needs help! It's not ready when promised. Now, I'm treated like I came at a inconvenient time on a Saturday...Not near closing time. I've worked more than 30yrs in Customer Service. I know it when I get it.  

James H. 

on ReviewMyDryCleaner

3 years ago

I live in a condo complex where we are supposed to get next day service. I’m lucky to get 5 day service. To top it off, they regularly forget to return all the items I send them. I always have to call. They lose my drop bags too and fail to provide new ones. I feel that they overpriced for them level of service they provide. Will be switching to a dry cleaner near my building that provides better service. I would no longer recommend them 

Michael S. 

on ReviewMyDryCleaner

3 years ago

We have moved from Charlotte to Hickory NC. Please remove our contact information from your file. Thank you. Michael Sowyak 1 North Center St. Apt 402 Hickory, NC 28601.