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American Dry Cleaners
- Dry Cleaning
- Charlotte, NC
About this business
Location details
1806 N Graham St, Charlotte, NC, 28206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:30 p.m. | |
| Tue | 6:30 a.m. to 6:30 p.m. | |
| Wed | 6:30 a.m. to 6:30 p.m. | |
| Thu | 6:30 a.m. to 6:30 p.m. | |
| Fri | 6:30 a.m. to 6:30 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I should not have been charged for my rug once I got home I realized it was just like it was when I dropped it off I was very disappointed ☹️☹️
Business response:
We are sorry to hear about your experience. Please bring it back so we can redo it.
Not good!!
My clothes still had a stain on it that I pointed out. It was small and should’ve been easily removable had it been paid attention
Business response:
We apologize for the oversight. Please bring the garment back to be recleaned. Thank you for bringing this to our attention
Destroyed my wife's pants. I've yet to hear back from anyone at the cleaners about compensation for the pants. I consider myself a valuable customer, you should too if you look up my account. This delay in compensating me for the cost of the pants is unacceptable. I spend way too much money with you guys. I'm starting to feel like I need to consider taking my business elsewhere. Please advise on the refund. Penda Howell, 973-349-4565
Business response:
We regret the damage to your wife's pants could not be repaired. Please accept our apologies for any inconvenience this may have caused. We are processing the claim and will be in touch with you regarding compensation this week. Thank you for bringing this to our attention and we apologize for the delay.
If you ever get a double breasted siute with four buttons, and you see it's got a low lapel when it comes in, do not reset it, after cleaning it and press it high, double breast suites lapels are low and I paid a seamstress to lower the lapel and dam if yall didnt raise it back up, from now if someone brings a double breast suite with a low lapel dont press it high. I was pissed. And mad as a hatter.
You guys left spots on my pants.
Business response:
We are sorry to hear about the spots on your pants. Please bring them back so we can try again to remove the stains.
My order was supposed to be ready for pickup on the 4th of December and was not ready at 6pm on the 4th. I will have to make a 2nd trip to American Dry Cleaners to pick up my items.
Business response:
We apologize for the inconvenience caused, Thomas. We understand your frustration with the delay in having your order ready for pickup. This is not the level of service we strive to provide. We appreciate your feedback and will work to ensure this does not happen again in the future.
3 pair black dress jeans, faded and know creases, will not make this mistake again, will never use this cleaner again
Business response:
We have no excuses, Larry. We only want to make things right, as a one star review on is something we do not take lightly. We stand behind our work so, please bring the jeans back so we can determine what happened and try to correct the issue.
The last time I was emailed a coupon about 25% off, I went int to the store with my drycleaning and asked to pay and get the discount. I was told I should pay on pickup. When I picked up and was ready to pay I was told I should have clicked on something in the email and they refused to give me the discount. Now I get an email with another offer and it is not clear about discount again!
Frequently asked questions about American Dry Cleaners
How is American Dry Cleaners rated?
American Dry Cleaners has a 4.7 star rating with 2,123 reviews.
When is American Dry Cleaners open?
American Dry Cleaners is closed now. It will open tomorrow at 6:30 a.m.