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Tide Cleaners

4.6
  • Dry Cleaning
  • The Woodlands, TX

About this business

Consumer ServicesDry CleaningLaundry ServicesSewing & Alterations

Location details

4747 Research Forest Dr #175, The Woodlands, TX, 77381, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.64,066 reviews
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Gregory T.'s profile image
Gregory T. 
6 years ago

Service is overall good. My suggestion is to pay a little more attention to missing buttons. Several times my shits come back with missing buttons. It would be nice to have that taken care before they are returned. Thanks, Greg 

Business response:

Thank you for providing your feedback and letting us know about this issue, Gregory. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our plant manager will contact you to get this corrected. Sincerely, Tide Dry Cleaners 

Bulent I.'s profile image
Bulent I. 
6 years ago

You are NOT following customer’s instructions. 1- Crease my shirts 2- Do not double/triple crease when you randomly decide to crease 3- Fix broken buttons 4- Do NOT double/triple crease my uniform trousers!! I submitted these on your website-Customer Service link twice, no reply at all.. Clueless customer service so far since purchasing MW Cleaners. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Bulent. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I will have our plant manager call you. Sincerely, Tide Dry Cleaners 

Steve D.'s profile image
Steve D. 
6 years ago

Way to exspensive and I will never go there again! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Steve. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Sincerely, Tide Dry Cleaners 

Jerry and Jaye H.'s profile image
Jerry and Jaye H. 
6 years ago

Laundered white shirt and replaced a button. 

Business response:

Thank you so much for your kind words, Jerry. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners 

monica H.'s profile image
monica H. 
6 years ago

your prices are ridiculous. no itemized receipt, driver does not pick up or drop off the same times each week. will not be using the service again 

Business response:

Thank you for providing your feedback and letting us know about this issue, Monica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I will have our Concierge Manager reach out to you today. Sincerely, Tide Dry Cleaners 

Kris W.'s profile image
Kris W. 
6 years ago

MW Cleaners was better before Tide took over. 

Joe and Cheri W.'s profile image
Joe and Cheri W. 
6 years ago

You guys are disappointing. I’ve had standing orders to crease sleeves and fold all shirts for years. This has not been consistent on last 2 or 3 orders. Last week 1/2 were folded and 1/2 were on hangers. Please fix this! 

JOE R.'s profile image
JOE R. 
6 years ago

Shirts are generally well done except for failure to remove body oil from collars and poor pressing of collars. There seems to be a total lack of interest in resolving these problems. Joe 

Dimitrios M.'s profile image
Dimitrios M. 
6 years ago

I dropped off free uniforms to get them to dry clean, and I was charged over $30 and my clothes are still not pressed like they were supposed to be. Also the claim to offer law enforcement discount but was told but since the manager was not there I would have to call their corporate office to get that done. Everywhere else I'll take my uniforms to get starched and pressed I've never how to pay more than $11 15 Max. This is my last time using these cleaners I don't see what is so special that the charge so much and not do wha... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Dimitrios. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 364-8425 and we'd be happy to help you out. Sincerely, Tide Dry Cleaners 

Frequently asked questions about Tide Cleaners

How is Tide Cleaners rated?

Tide Cleaners has a 4.6 star rating with 4,066 reviews. 

When is Tide Cleaners open?

Tide Cleaners is closed now. It will open at 7:00 a.m.