This profile has been claimed by the business owner or representative.
Tide Cleaners
- Dry Cleaning
- Cypress, TX
About this business
Location details
13130 Louetta Rd, Cypress, TX, 77429, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The day I drop off my clothes. I showed one of the lady my 30% off coupon. Yesterday's I came to picked up my garments. The lady did not took 30% off my total.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashley. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us by calling (281) 379-6362 and we'd be happy to help you out. Sincerely, Tide Cleaners
Was told that you could do heavy starch, shirts appear to have no starch. Not wearing and taking to another cleaner
I provided a discount code, emailed to me ( I receive them weekly) when I dropping off my clothing. Upon picking it up, no discount was applied. I asked why to looks of we don’t know what your talking about. My card had already been run and so the manager said that they would give me a credit. I would like to see what that credit is.
Business response:
Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Someone will be reaching out to you regarding this. Sincerely, Tide Cleaners
Need to change invoicing for delivery items. Quality is good , delivery is good, but invoicing needs to be simpler and not have to go to internet to understand invoice!
Business response:
We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again. Regards, Tide Cleaners
Great Service guy he is always the at his Best with a kind smile!
Business response:
Thank you so much for your kind words, Della. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
Best Service Ever
Business response:
Thank you so much for your kind words, Della. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
I dropped off two shirts (one blue one off-white) to be dry cleaned. When I picked up the shirts after being notified they were ready, the off-white shirt was extremely wrinkled and looked like it went through the laundry instead of dry cleaned - they did not even bother to iron it. The shirts are a linen/rayon blend which means if I washed the shirts instead of dry cleaning (which is what the shirt label calls for), they would shrink, and it look like the off-white shirt had shrunken. They offered to have the off-white s... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Carmella. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us by calling (281) 379-6362 and we'd be happy to help you out. Sincerely, Tide Cleaners
The alterations on my dress were done wrong. I only wanted the hen taken up and I had it marked with a safety pin. The dress was being held on the hanger my a clip on the back of the dress and someone took it upon themselves to ignore the instructions written on the order and took the dress in A lot!! Thanks God my dress still fit me and I was only charged for for actual order I placed for the hem.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lisa. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us by calling (281) 379-6362 and we'd be happy to help you out. Sincerely, Tide Cleaners
First you inadvertently charged my credit card $450. Said it was a mistake Then you ruined a dress of mine, to which you compensated, after a month of , but I hso much time and effort for compensation, especially the fact I was sick Thirdly, I had 15 pieces of dry cleaning that cost me over $150. You do a great job but with todays climate of worldly events, you can do much better working with community. Now you are price gouging. I cannot in good conscience recommed you to anyone at this time
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.6 star rating with 1,914 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 5:00 p.m.