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Tide Cleaners

4.6
  • Dry Cleaning
  • The Woodlands, TX

About this business

Consumer ServicesDry CleaningLaundry ServicesSewing & Alterations

Location details

6777 Woodlands Pkwy #306, The Woodlands, TX, 77382, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6853 reviews
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Rick B.'s profile image
Rick B. 
6 years ago

I am still waiting for someone to replace my brand new Houston Astros shirt. It was a gift and worn once, taken to the cleaners where it was damaged and never returned. I was told that it would be replace but that was almost 2 months ago. 

Ozzy D.'s profile image
Ozzy D. 
6 years ago

I don’t know what happening with this product but it has an erratic quality . 

Uniforms Ralph P.'s profile image
Uniforms Ralph P. 
6 years ago

I asked for my shirts to be on hangars and not folded. They were delivered to my house folded. 

Paul W.'s profile image
Paul W. 
6 years ago

Brought a pair of men’s dress slacks in and asked what the charge would be to have them pressed. None of the 3 employees in the front knew, although they “thought” it would be $5.00. Seemed pricey to me but went with it. When I came back to pick up my slacks, I asked the manager why the confusion and wouldn’t it be easier if they just posted their prices for all to see? She said that wasn’t a bad idea but it wasn’t up to her. In the end the charge was approx. $2.25 after she made an adjustment, as I was a first time customer... read more

Kai L.'s profile image
Kai L. 
6 years ago

White jacket still have a Lot of spot left. not sure if it got washed or not 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kai. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 364-7348 and we'd be happy to help you out. Sincerely, Tide Dry Cleaners 

Ken B.'s profile image
Ken B. 
6 years ago

Service was fine shirts are finished well. Since you changed to Tide Cleaners clothes stink like the detergent. I asked for unscented and they still stink. Because of this I can’t come back. Most people don’t want to go out smelling like detergent. 

GIL J.'s profile image
GIL J. 
6 years ago

Lost sweater + had to redo (reclean) nine pieces 

Shawn D. W.'s profile image
Shawn D. W. 
6 years ago

I have 6 new shirts that are being ruin by your cleaning process. My white shirts don’t look white.. 

Business response:

Thank you for taking the time to provide your feedback, Shawn D. Our #1 goal is to provide great service and value to our customers, but there’s always room for improvement. We take your feedback to heart. Thanks, Tide Dry Cleaners  

Bo H.'s profile image
Bo H. 
6 years ago

Lacking in customer service. Very disappointing 

Business response:

I would like to sincerely apologize for the issues you experienced in our store. Our goal is to exceed our guests’ expectations and we obviously fell short in your case. My name is Ron Garrett , I am the owner of the store and would welcome the opportunity to rectify the issues you experienced. I will speak with our staff concerning this. Sincerely, Ron Garrett Franchise Owner  

Frequently asked questions about Tide Cleaners

How is Tide Cleaners rated?

Tide Cleaners has a 4.6 star rating with 853 reviews. 

When is Tide Cleaners open?

Tide Cleaners is open now. It will close at 7:00 p.m.