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Puritan Cleaners - Master Roll-up
- Other
- Richmond, VA
About this business
Location details
Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
My clothes feel like celebrities every time they leave Purtains Cleaners! I like the kindness of their staff and the fact that they provide quality on each and every garment that you send them. Sasha Foster aka Ms.Boom Boom
Business response:
Hi Sasha, thanks so much for your kind review! We're so glad to roll the red carpet out for you and your clothes! We strive to bring the best service for you and we appreciate your support and trust in us!
Very expensive!!!
Business response:
Rod, thank you so much for your review! We appreciate your business and for taking the time to let us know how we are doing! It’s true we aren’t the cheapest cleaners in town. Years ago we made a decision between offering low prices and the quality we feel your garments deserve. It’s a decision that’s reflected in everything from technical training for our production team to the materials and equipment we use to care for your clothing. We want your wardrobe to last for years to come! We are proud to offer discounts for veter... read more
In addition to my 51 charge my credit card was also charged $80 on cleaning with woman next to me. As I was getting into my car I was informed of the mistake and a credit would be put through. I asked 𝐂𝐨𝐧𝐟𝐢𝐫𝐦𝐚𝐭𝐢𝐨𝐧 by e mail and got nothing
Business response:
Paul, thank you so much for reaching out! We are so sorry you were charged for another customer’s orders! We will be following up with our team to make sure this doesn’t happen again. Please know that a member of management will be contacting you for more information and to confirm that the credit was put back on your card. We appreciate your business and we thank you for helping us grow from our mistakes!
It has gotten much more expensive
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative will be reaching out to see how we can improve our service!
Service is awesome pricing is outrageous. Definitely not the dry cleaners for someone on a budget. I normally do business with companies because of the customer service however I can not afford this service. I will likely not return.
Business response:
Hi Stephanie, thank you for your feedback! We're glad we could provide you with awesome service! If you follow us on social media, we do offer specials from time to time. We appreciate your business and we’ll always be here to care for your special items or any time you need us!
Staff personable without being overbearingu. Ever a bad experience
drove up to the cleaners walked in gave them my stuff , came back on Wednesday and picked it up .
Business response:
A 5-star rating is one of the highest honors a dry cleaner like Puritan Cleaners can receive. You make it all worth it. Thanks for your review!
Our table runner was stained from flowers horribly and it said just to wipe with a stain remover and we did and it made it worst!😢 You all fixed it to new. Thank Yoh👏👏
Business response:
It’s always a pleasure to serve you Paula! Thank you so much for taking the time to share such a wonderful review. We are thankful for your business!
Always top quality service!
Business response:
We always enjoy serving you Lorraine! If there’s anything we can do to make your experience even better, please let us know. See you soon!
Frequently asked questions about Puritan Cleaners - Master Roll-up
How is Puritan Cleaners - Master Roll-up rated?
Puritan Cleaners - Master Roll-up has a 4.8 star rating with 8,838 reviews.
When is Puritan Cleaners - Master Roll-up open?
Puritan Cleaners - Master Roll-up is open now. It will close at 7:00 p.m.