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Pico Cleaners
- Dry Cleaning
- Los Angeles, CA
About this business
Location details
9150 W Pico Blvd, Los Angeles, CA, 90035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Last time I needed pants and other clothing altered, The Macher had a new gal writing It up and I went through details with her. Everything was wrong.
Horrible experience. Bad customer service and bad cleaning quality. I was charged almost $20 for a bad customer service and bad cleaning quality. Won't be coming back here. After picking up my coat, there was hair that is not even mine all over my coat, my coat was still dirty and it have a lot of dust and thread from different colors. Disgusting and poor cleaning
Business response:
We are so sorry, Jose. We want to get to the bottom of whatever happened that caused you to give us a one star review on , so we'll be reaching out to you shortly.
Rude and very expensive for what they did in the tailor.
Business response:
Hi Melissa, Who was rude to you?
Terrible. Switching dry cleaners. Woof.
Business response:
We have no excuses, Brynne. We only want to make things right, as a one star review on is something we at do not take lightly. Let's talk about it and see how we can be better for you in the future.
Horrible experience with cleaning my drapes! Misinformation re my drapes, that were Not mine
Every month, I request a pick up, which is limited to Monday and Thursday and every month around 4pm I contact the driver who tells me an emergency came up and won’t be picking up. So the pick up service has never been reliable in the past four years. Sometimes my laundry is on a hanger, which is great because then there’s no creases or wrinkles, other times it’s folded and sealed in plastic, which defeats the purpose of professional cleaning and pressing. So it’s consistently inconsistent and therefore inconvenient. It’... read more
Business response:
Try as we might, sometimes we just don't meet your expectations, Chris. For that, we offer our deepest apologies, and we'll be contacting you shortly in the hopes we can make it up to you.
Sunday (you close at 4:00 PM I realized at 3:50 that I might not make it. I called and spoke to a lady. She said, come ahead- I’ll open the door for you if you are late. I arrived at 4:05 PM. She opened the door, took my credit card and gave me my laundry and dry cleaning. Thank yon. Norman Shorr MD
I have been a customer of pico cleaners for thirty years. I have tried other cleaners outside of Los Ángeles when I travel. I have always been disappointed. I have designer clothing nothing has ever been damage and sub-contractors are also top of the line. I would never go anywhere else for my dry cleaning and other related services. My whole family uses Pico Cleaners Thank yu Pico Cleaners you have never disappointed us. Alícia Frankl 310-709-7241
Business response:
Thank you so much for your kind words!!!
I have been using them for many years as a loyal customer but I have been waiting to get my laundry back since Tuesday the 21st of September and after wasting half an hour on the phone calling 3 different phone numbers NOBODY is helping me find my laundry. At this point it looks like they have MISPLACED or STOLEN all our laundry. We will have to call the Police if the laundry is not returned safely and promptly.
Business response:
We have no excuses, Mira. We only want to make things right, as a one star review on is something we at do not take lightly. Let's talk about it and see how we can be better for you in the future.
Frequently asked questions about Pico Cleaners
How is Pico Cleaners rated?
Pico Cleaners has a 4.8 star rating with 1,347 reviews.
When is Pico Cleaners open?
Pico Cleaners is open now. It will close at 5:00 p.m.