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Pico Cleaners
- Dry Cleaning
- Los Angeles, CA
About this business
Location details
9150 W Pico Blvd, Los Angeles, CA, 90035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
very good company and the attention is very good excelent
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating on . We hope this is the beginning of a beautiful friendship!
Quality laundering of shirts at a good price
Business response:
It’s our goal to receive a 5 star rating every time a customer reviews us on , because we care deeply about the quality of our services. Thank you for reviewing Pico Cleaners.
Very nice efficient people work there ..
Business response:
Wow, Michael! A 5 star rating on ! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Charged $88 for same day dry clean for 5 items. One was not ready and still charged me (with no discount as rush same day.) Thats actually already so expensive. So not getting a discount when it wasn’t ready is not right. Will go to another.
Business response:
We clearly dropped the ball, Ynna. You mean the world to us and we'll be reaching out shortly to see what went wrong and how we can fix it.
I’m a loyal customer. Recently the prices have been very vague. There is no price list. They say a different size when I bring my clothes for cleaning and then ask for more when I come to pick up.
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a one star review on is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
I observe that your prices have increased. I also don’t appreciate that your coupons do not apply to blankets/quilts, which is my main reason for dry cleaning. I do, however, think you do a good job so I return. My biggest pet peeve is the parking. You have the rudest and most entitled clientele. They pull straight in, block access to the parking spots. It infuriates me and, frankly, makes me ashamed. Also, I recommend paving the alley adjacent to your shop.
Every thing was fine except those worn out over used dilapidated bent out of shape hangers. A first class cleaners should never put your garments on these terrible hangers. Purchasing thousands of new cheap wire hangers should be very affordable and the old dilapidated ones should be thrown out. The hangers are part of your business and I would like my clothes put on decent hangers even though they are cheap wire ones
Lost my shirt and suit. Refuse to compensate me. Brand new less than a year old suit. Joesph Aboud. Lost a brand new white dress shirt. Kenneth Cole. Just keep Waiting for them to own the issue. But the owner Sherman is shady and unprofessional. Court date in the future.
Business response:
We have no excuses, Christopher. We only want to make things right, as a one star review on is something we at <CompanyName> do not take lightly. Let's talk about it and see how we can be better for you in the future.
I think k your pricing is too high. People in the area are starting to use other cleaners not in the area to save. My bills -2 shirts =$ 29. 50. I used a $10 coupon which brought my total down to $19.50.
Business response:
We clearly dropped the ball, Isabel. You mean the world to us and we'll be reaching out shortly to see what went wrong and how we can fix it.
Frequently asked questions about Pico Cleaners
How is Pico Cleaners rated?
Pico Cleaners has a 4.8 star rating with 1,270 reviews.
When is Pico Cleaners open?
Pico Cleaners is open now. It will close at 6:00 p.m.