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Sunset Lake Commons, 5299 Sunset Lake Road Unit U, Holly Springs, NC, 27540, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 3:00 a.m. | |
Sun | Closed |
No mask wearing and attitude when we asked for a mask to be worn. We will be taking our business elsewhere.
I dropped off a polo shirt that had only been cleaned by you and when I got it back the shirt had multiple holes in it and was ruined. I dropped it back off and the girl said her manager would call me. It took over a week to get a call back and when she called and left a voicemail she said it must have been dropped off already with the holes and I must have moths or something that would have done this. I called back multiple times to talk to her about it without ever getting a hold of her. All I wanted was an apology for rui... read more
Manager was rude when dealing with me. Kept me waiting without acknowledging I was there or letting me know she was busy.
My daughters wedding dress was stained. After your staff cleaned it there was not a stain left
My wife took a full size comforter in to be cleaned. When I picked it up the price was higher than she expected.
My white pants are clean but creased on the side instead of front/back.. I have never seen anyone wear pants creased that way.
Business response:
Thank you for providing your feedback and letting us know about this issue, Mary. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please can you return these pants and we will get them corrected Cheers, Medlin-Davis Cleaners
Hours and drive though worked well. Thanks for being open!
Clerk did not read my ticket correctly and gave me someone else clothes so I drove back and it took 10 mins for them to find my clothes and correct the ticket amount.
Business response:
HI Chris, I am very sorry to hear about this issue. I understand this was a frustrating experience and very inconvenient. I assure this is a rare event and that our standard of service is normally much better than what you have experienced. I know this does not fix the original issue, but I would like to invite you to give us another chance. I have added a $15.00 store credit to your account. Brett at Medlin Davis
I sent survey but failed to mention coupon for future pitches is a nice touch! Reward your customers as they spend money with you. Thanks again for your service.
Medlin-Davis Cleaners has a 4.7 star rating with 894 reviews.
Medlin-Davis Cleaners is closed now. It will open tomorrow at 7:00 a.m.