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Master Rollup
- Dry Cleaning
- Ventura, CA
About this business
Location details
1746 S Victoria Ave Suite A, Ventura, CA, 93003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I left a blanket to be dry cleaned two weeks ago. Went to pick it up and found it had been sitting there for two weeks with nothing done to it. Wasted my time! Will not be back!
Business response:
Four Seasons Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right.
Your prices are too high. We won’t be back.
Business response:
Cindy, we at Four Seasons Cleaners strive to provide you with the best dry cleaning services possible and our prices are higher than rest of the dry cleaners in town. We do send out monthly specials and discount coupons are on our website. Hope you can come back.
Brought in a perfectly nice dress shirt that I use specifically for a khaki colored suit and with tie. They tore the shirt just below where the color buttons down AND tore off 2 buttons. When I went to pick up my cleaning the lady tried to say I brought it in that way. I didn't. She finally agreed to have the owner look at the damage his cleaners did. After about 2 weeks I finally got the shirt back BUT cannot wear it with the suit and tie because the repair looks exactly like that, a repair. Will NEVER go there again and de... read more
Took 4 items only had 3 cleaned never called me to inform me that they couldn’t clean it and when I saw one of shifts one of the buttons was damaged. For that service it was overpriced.
I was grossly over charged $12 for an alteration to sew a 3 inch straight line! I was charged the same as a total hem for a pair of pants. The gist should of been $4 max. Horrible experience !!!
Business response:
I do understand your point however it was sweater not pants. Having said I will be more than happy to put cash credit for $6. Please let me know.
I needed my blazer pressed, the cleaners stated it would need a dry clean as well, in order to press it. So I did. And my blazer was still wrinkled and they stated the color cannot be pressed, due to the material. Which they did not state when I dropped it off. $9 for a clean that I didn't need and not a good pressing. I won t go back here.
I ask for Creases in my pants and that wasn’t done in the Arning wasn’t that great and I’m pressed for time to pick up my pants so I was able to pick them up they went in the condition I thought they would be and they asked if I wanted them to be left increased or retired but I do not have the time I thought they were going to be done the first time
One of my White jakets were not washed it was Just ironend
Business response:
Juana, Please bring the jacket back and will reclean for you at no charge. My sincere apologies. Scott Shah
The cleaning was fine but I had a coupon, bought thru Groupon, that clearly stated "coupon never expires". Four seasons refused to honor it. With so many dry cleaners in Ventura, I will take my business elsewhere.
Frequently asked questions about Master Rollup
How is Master Rollup rated?
Master Rollup has a 4.6 star rating with 1,299 reviews.
When is Master Rollup open?
Master Rollup is open now. It will close at 6:00 p.m.