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Lapels Dry Cleaning - Charlotte, NC
- Charlotte, NC
About this business
To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations
Location details
4815 Berewick Town Center Drive, Ste H, Charlotte, NC, 28278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
Customer service was great!
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
You have a Loyal Customer in me!!!
Business response:
Thanks, Sherry! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Very professional quick service
Business response:
Wow, Randall! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Always timely and great customer service.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Trey!
Took 2 pair of pants in to be hemmed. Reasonable rate. They came back 2 days sooner than promised.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Great! Your staff are very courteous
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Very well my clothes were looking real nice and I will let my neighbors know about your business.
Business response:
Thanks, Armanda! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Exceptional service. I needed a quick turn around on a shirt. Crystal took it home and cleaned it herself so I could have it the next day. Found out when I picked it up she wasn't the owned but a very valuable employee. If I could give 10 stars I would!
Business response:
Wow, Rick! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
It was a Communications problem in the staff needs to read what's written on the tickets
Business response:
We're seeing stars…three out of five, to be exact! While that's not bad, we aim to provide five-star service, every time. Let's talk about how we can improve! We'll reach out to you shortly.
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.9 star rating with 449 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open tomorrow at 7:00 a.m.