This profile has been claimed by the business owner or representative.
Lapels Dry Cleaning
- Charlotte, NC
About this business
To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations
Location details
4815 Berewick Town Center Drive, Ste H, Charlotte, NC, 28278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
Clothes were very clen
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
This was my first visit to Lapels and the service was unparalleled. I was greeted as soon as I walked in, all of my questions were answered and then some. The prices are very reasonable. I am definitely going back.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Out of 4 pants one of the pants was done poorly and needs to be redone
Business response:
We have no excuses, James. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
I was charged over 33.00 for 5 shirts and 1 pair of shorts!!!! You have lost my business forever
Business response:
We are so sorry, Don. We want to get to the bottom of whatever happened that caused you to give us a one-star review, so we'll be reaching out to you shortly.
Todd is a great owner and business who makes sure that his customers are more than satisfied. There was a minor issue faced during dry cleaning which Todd took ownership and fixed it . Highly recommend this place
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Yash!
My clothes did not come out as clean and crisp as I expected
Business response:
We can't stand the fact that we let you down, Kaia. We'll be reaching out to you in the hopes we can make it up to you.
Excellent service and job very well done. Thank you
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Great weekend hours (which is important to me because I work long days). My item (a comforter) was ready 2 days earlier than expected which was great!! So glad the business is in my town center.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
The service I received was top notch. Thank you for getting my items cleaned and treating me like a loyal customer.
Business response:
Thanks, Judith! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.6 star rating with 540 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.