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Lapels Dry Cleaning

4.6
  • Charlotte, NC

About this business

Other

To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations 

Location details

4815 Berewick Town Center Drive, Ste H, Charlotte, NC, 28278, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
4.6540 reviews
Bill E.'s profile image
4 years ago

Great! Your staff are very courteous 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Armanda A.'s profile image
4 years ago

Very well my clothes were looking real nice and I will let my neighbors know about your business. 

Business response:

Thanks, Armanda! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Rick J.'s profile image
4 years ago

Exceptional service. I needed a quick turn around on a shirt. Crystal took it home and cleaned it herself so I could have it the next day. Found out when I picked it up she wasn't the owned but a very valuable employee. If I could give 10 stars I would! 

Business response:

Wow, Rick! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Mike K.'s profile image
4 years ago

It was a Communications problem in the staff needs to read what's written on the tickets 

Business response:

We're seeing stars…three out of five, to be exact! While that's not bad, we aim to provide five-star service, every time. Let's talk about how we can improve! We'll reach out to you shortly. 

Glenda J.'s profile image
4 years ago

Lapels did an excellent job with alterations on several tunics. They were ahead of schedule and the finished product was professionally done. You would never know that the article of clothing was altered. I will definitely utilize their services again. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Glenda! 

Matt G.'s profile image
4 years ago

Always good service 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Pamela W.'s profile image
4 years ago

It was my first time using Lapels Dry Cleaning. I was very impressed with the service and was quite surprised that they are open late on Saturday and even open on Sunday. To top that off, I received a discount as a first time customer. I will definitely use them again. 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Gerald W.'s profile image
4 years ago

Lapels does excellent work, but always delivers on time! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Eddie D.'s profile image
4 years ago

Everything was clean and you did a great job with my wife's wedding dress and my suit! 

Business response:

Thanks, Eddie! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.6 star rating with 540 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.