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To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations
4815 Berewick Town Center Drive, Ste H, Charlotte, NC, 28278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | 12:00 p.m. to 3:00 p.m. |
Provided great customer service (friendly, knowledgeable, helpful) and reasonable pricing.
Business response:
Thanks, Paulette! We give YOU a 5-star rating as a customer! Hope to see you again soon.
5 star service. Thank you.
Business response:
Wow, Dee! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Always polite!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Aunyette!
The entire experience was GREAT !! I am a 1st time customer, new to this area!! I was greeted at the counter by a very friendly and informative person. She explained everything about this "new and more healthy" way of dry cleaning. By the time I got home, I had a welcome e-mail. My order was done quickly and I received an email and text when it was done !! Fabulous customer service!! My garments did not have that "stinky" chemical smell, instead just smelled fresh and clean!! Yes indeed, I highly recommend this dr... read more
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Excellent customer service with great work.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
My first time using your dry cleaning establishment and I am very pleased!
Business response:
Thanks, Valerie! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I had a zipper foot in a boot. The price was a little high but the service was absolutely perfect
Business response:
Wow, Rachel! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Great people and great results every time! Always responsive to my needs and quick turnaround times when needed! I won’t take my clothes anywhere else!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Mike!
Great customer service, and felt comfortable and safe going in.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Lapels Dry Cleaning has a 4.9 star rating with 457 reviews.
Lapels Dry Cleaning is closed now. It will open tomorrow at 12:00 p.m.