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Lapels Dry Cleaning
- Charlotte, NC
About this business
To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations
Location details
4815 Berewick Town Center Drive, Ste H, Charlotte, NC, 28278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
Very well, and my discount was added with no hassle
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Professional and pleasant
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Very professional, and very quick
Business response:
Thanks, Jimmy! We give YOU a 5-star rating as a customer! Hope to see you again soon.
FAST AND FRIENDLY SERVICE. JOB DONE WELL
Business response:
Wow, Owen! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Pleasant reception
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Jerry!
Excellent customer service & extremely fast work....your quality is great. The employee who took care of me was very polite and friendly.
Business response:
Wow, Debora! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
A excellent job
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Consualo!
Clothing was perfect and customer service always pleasant!
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
This is the second time part of my items were missing. In addition, the person in the dry cleaning site wanted to give me the Fort Mill number to problem solve. Why is it my responsibility to locate items I dropped off at the Berewick location. I shouldn't be asked to do this work.. Poor customer service!
Business response:
We have no excuses, Philip. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.6 star rating with 540 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.