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Jack Brown Cleaners

4.3
  • Other

About this business

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Location details

78253, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.31,480 reviews
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sandra k.'s profile image
sandra k. 
a year ago

I am appalled at the prices. I will never ever use this cleaners again. Service was good, but the prices are horrendous. $18 for one dress,, $20 for another and $11 for a shirt??? To dry clean??? NO SPOTS on the clothing and im charged THAT MUCH??? Oh My God!! 3 peices and it's the first time I use their Service??? NEVER AGAIN... Thank you very much. It would have been cheaper to throw the items away and just buy new ones😲😲😲....Pastor Sandra King 

Boomer's profile image
Boomer 
a year ago

New Braunfels location.  This is the worst cleaners I have ever used . . . DO NOT use this business unless you are a gluten for punishment!! Took in 4 men's dress shirts and asked for them to be laundered and folded. They refused to launder one of the shirts and insisted it had to be dry cleaned (strange because is was cotton just like the other shirts and the tag on the shirt said to wash, not dry clean). When I went to pick up the shirts they were on a hanger and the dry cleaned shirt looked like it had been slept in. When... read more

Miguel T.'s profile image
Miguel T. 
a year ago

Lost my pants the day of wedding said for me to buy new ones and they would reimburse me now they want me to wait two weeks for reimbursement take them the pants I purchased or they won’t pay said patty the district manager 

J. J.'s profile image
J. J. 
a year ago

Over priced. 

Todd C.'s profile image
Todd C. 
a year ago

I’d give them a fucking negative star if possible. They completely fucked up 2400$ of linen resort clothing with dirty ass irons. White clothes are fucking trashed. Thanks a million assholes! 

Kari C.'s profile image
Kari C. 
2 years ago

AVOID entrusting your clothing repairs to Jack Browns. Despite a simple task of fixing a belt loop on a pair of jeans, they failed to deliver satisfactory results even after a second attempt, sloppy and the thread is sown in the opposite direction. Furthermore, when I brought in a high-quality Lululemon shirt with a minor hole, they irresponsibly applied a bulky patch that completely mismatched the shirt's fabric weight. Both items now require replacement due to their mishandling. I refuse to patronize this business again an... read more

tom b.'s profile image
tom b. 
2 years ago

Your cleaners at Ronald Reagan and 29 does not accept cash. I will not be going there again. Downtown Georgetown is fine. 

Jorge de L.'s profile image
Jorge de L. 
2 years ago

Pleasant service & great turnaround. One of the things that could be improved is better care when ironing dress shirts. I will invariably get one or two back where the top button has been broken off and replaced not with a replacement button that come sewn on the tail of the shirt but instead with a cheap looking plastic button. I realize this is the first worldliest of first world problems but when I stop being a customer, this will be among the reasons why. 

Carolyn C.'s profile image
Carolyn C. 
2 years ago

Terrible customer service at Broadway location of Jack Brown Cleaners in San Antonio. Will never return and will tell everyone I know to avoid this location.. Will be happy to receive a message from management to discuss this awful experience. 

Frequently asked questions about Jack Brown Cleaners

How is Jack Brown Cleaners rated?

Jack Brown Cleaners has a 4.3 star rating with 1,480 reviews. 

When is Jack Brown Cleaners open?

Jack Brown Cleaners is open now. It will close at 7:00 p.m.