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Jack Brown Cleaners
- Other
About this business
Location details
78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Excellent service, nice people and close to our home.
Danny is Great! Very knowledgeable, helpful and prompt.
My experience with Jack Brown has been awesome. My dry cleaning is also completed on time and done correctly. Every time I go to the cleaners the staff knows my name and remembers how I like my shirts folded. No other dry cleaners has treated as well as Jack Brown. I would highly recommend Jack Brown!!!!!!
Your employees get to know you@ super friendly. Make you feel special. Great work@
We started patronizing Jack Brown Cleaners a few months ago, after leaving our last cleaner (who gave our clothes to other people on two different occasions: once is a mistake, twice is a new cleaner). We use the main location on Balcones and 2222. Things were going well. Until the week before Thanksgiving. I brought in a coat that had been in storage, and had moth damage. I wanted to clean it, so that I could see the extent of the damage, and to see if it might be repaired or donated. And I explained that to the gentl... read more
This morning I brought a dry clean only blanket to the Jack Brown on Windsor. My cat had gotten feces on it when she was sick, and I informed the woman working the counter about the cause of the stain when I dropped it off as I know there are special protection requirements for staff when dealing with items that have bodily fluids. The woman asked me if I couldn't just wash it, and I told her it was a dry clean only item. She gave me my ticket and told me it would be ready in 4 days, but then 2 hours later I received a phone... read more
Jack Brown ruined 5 of my cashmere sweaters (shrunk them) and the total of this is $1500. Their staff have been rude and have offered no help. I have emailed Paul Brown 4 times with no response at all. They also ruined my friend's suit and he got the same help - NONE. DO NOT USE THEM
Women who works in the morning is rude. She ignored me in the drive isle while she chatted with Bo workers and drank her coffee.
Two shirts ruined without apology. Jack Brown destroyed two shirts, accepted fault, and won't do anything about it. If you care about your garments, take them elsewhere. Customer service is non-existent, the on-site staff, while kind and helpful, cannot affect any changes, and "management" is unresponsive. Jack Brown Bee Cave (71 & 2244) - avoid it.
Frequently asked questions about Jack Brown Cleaners
How is Jack Brown Cleaners rated?
Jack Brown Cleaners has a 4.3 star rating with 1,412 reviews.
When is Jack Brown Cleaners open?
Jack Brown Cleaners is closed now. It will open at 9:00 a.m.