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GI-RO Dry Cleaners is a family owned and operated business that was started in 1955 by Anthony and Angela Giansante. We provide state of the art, unrivaled dry cleaning, professional shirt laundering, and other laundering and tailoring services with pick-up and delivery service to your home or office.
6111 S Transit Rd, Apartment/Suite, Lockport, NY, 14094, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 4:30 p.m. | |
Sun | Closed |
Since I live 30 miles from Lockport I only bring my down comforters to your Lockport store. Since they are now bagged in plastic storage bags I always ask that they are allowed to hand for 2 weeks before being put in the bag. I do not have any complaints about the process but I will mention that my experience on delivery to your store and In pickup that both young women that waited on me were abrupt and rude allowing about 6 words to be exchanged upon delivery and pickup. I run a business myself and if my receptionist was ru... read more
A pair of pants still had a stain on them. There was no explanation if they couldn’t get it out. We see later today if they removed the stain
The Jackets and Suits I dropped off were dry cleaned perfectly, they've actually never been this clean !!! AND , the two young women @the counter are Unbelievably Awesome , so kind and efficient. I will N0T go anywhere else from now on, now that I've found this GEM of a dry cleaers.
Bad customer service. Unpleasant experience when walking into a store.
Cost prohibits me from returning
Dropped off 10 shirts for laundering. They were ready before the due date and just as I ordered them.
This is not unusual for me at any dry cleaner. I don't wear a lot of clothing that requires your services. I typically come in when I have a stain that I'm not able to get out myself. It seems like the first time they just give it a cursory, quick, once-over. Then at pick-up the shirt looks almost the same as it did when I dropped it off. So your employee rather unenthusiastically agrees to send it back for another try. Miraculously the shirt looks better after the second attempt. The oil stains are still not 100% out... read more
I was over charged for my military uniforms. I paid over $36 for two of my navy dress uniforms (no heavy coats or fancy shirts.) Everywhere else that I have been, would cost less than half as much. I asked them to military press them and it look like they weren’t even touched by an iron. The customer service was terrible. I walk in and no one was even remotely happy to be alive. They didn’t care for care for my business. I grew up in Lockport, and I only get a few weeks away from the military to come home, but I will never c... read more
I feel the Letter Jacket we brought in to be cleaned for our son was done very poorly. When we got home and looked at it there were spots on the arm and bottom of the jacket that were not cleaned at all. I ended up spot treating it myself to get the dirt off. Very disappointed since the jacket cost us $16.77. We will not be returning.
GI-RO Dry Cleaners has a 4.8 star rating with 3,376 reviews.
GI-RO Dry Cleaners is closed now. It will open tomorrow at 6:00 a.m.