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GI-RO Dry Cleaners

4.8
  • Dry Cleaning
  • Lockport, NY

About this business

Consumer ServicesDry Cleaning

Location details

6111 S Transit Rd, Apartment/Suite, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat8:30 a.m. to 4:30 p.m.
SunClosed
4.83,411 reviews
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Lois k.'s profile image
Lois k. 
a year ago

You keep sending me Emails saying I have an item there worth $295.00 that has been there for 30 days. It was a wedding dress and I picked it up. So stop sending me Emails. 

Business response:

Hi Lois, I apologize our system has not updated properly. I will take care of it right away. We appreciate your business. Jennifer 

John K.'s profile image
John K. 
2 years ago

Your driver did not leave me a bag to put my clothes in 

Lynn B.'s profile image
Lynn B. 
2 years ago

My experience was good I was very thankful they red flagged my outfit to be hemmed before I had to leave for a trip and they did a great job however the pressing of my pants suit I did not like because they put a crease in the legs and the scarf ...this pant suit should not have had a crease in the legs so my friend who is 91 years old had to press it out. Other than that I was thankful. 

Business response:

We’ve received your two-star review, Lynn, and we’re deeply disappointed that we weren’t able to meet your expectations. We would be happy to repress your garment, when needed, at no charge. Hope to see you again soon! 

Matthew S.'s profile image
Matthew S. 
2 years ago

Driver is great 

Matthew S.'s profile image
Matthew S. 
2 years ago

Excellent work. Staff are pleasant and efficient. I have used Giro for about 15 years and will continue to do so. 

Letitia A.'s profile image
Letitia A. 
2 years ago

Never received an invoice. I had no idea what was charged to my card. 

Business response:

Hi Letitia! Thank you for taking the time to review our business. I apologize this was not clear upon delivery- Your total charges were attached to each individual order. I did just email you a copy of the charges as well. In the future, I will make sure the receipts are emailed upon delivery. Thank you! 

Geri's profile image
Geri 
3 years ago

How about 9AM TO 4 OR 5 PM 

Business response:

Hi Geri, Thank you for your feedback. While we recently updated our Saturday hours at our Hopkins Rd location, our Casey Rd location, (9344 Transit Rd) is open to 4:30pm on Saturday. We appreciate your business -Jennifer 

Juli W.'s profile image
Juli W. 
3 years ago

I dropped off a men's suit to be cleaned and a jacket to be mended under the arm. You also dry cleaned the jacket and charged me $15+. It's a jacket that can be thrown in the washer. 

Kay K.'s profile image
Kay K. 
3 years ago

Do u send or include an itemized bill? Thx! 

Frequently asked questions about GI-RO Dry Cleaners

How is GI-RO Dry Cleaners rated?

GI-RO Dry Cleaners has a 4.8 star rating with 3,411 reviews. 

When is GI-RO Dry Cleaners open?

GI-RO Dry Cleaners is open now. It will close at 7:00 p.m.