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GI-RO Dry Cleaners
- Dry Cleaning
- Lockport, NY
About this business
Location details
6111 S Transit Rd, Apartment/Suite, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
Satisfied customer~good job & price with down comforter
Well my dress was supposed to be done last Wednesday I drove 18 miles to lockport to pick it up to find out it wasn't done. I had to cancel my seamstress appt I made to grt it shortened and then had to find time to drive back. If these are going to be late a text would have been nice
Business response:
Hi Karen, I do apologize you were not noticed that your gown was delayed. I have credited your account with us for the amount you paid for cleaning, should you need our service in the future. Sincerely, Jennifer
Your prices were very much higher than competition, folding and packing was good. I have to look for another laundry and better prices.
You keep sending me Emails saying I have an item there worth $295.00 that has been there for 30 days. It was a wedding dress and I picked it up. So stop sending me Emails.
Business response:
Hi Lois, I apologize our system has not updated properly. I will take care of it right away. We appreciate your business. Jennifer
Your driver did not leave me a bag to put my clothes in
My experience was good I was very thankful they red flagged my outfit to be hemmed before I had to leave for a trip and they did a great job however the pressing of my pants suit I did not like because they put a crease in the legs and the scarf ...this pant suit should not have had a crease in the legs so my friend who is 91 years old had to press it out. Other than that I was thankful.
Business response:
We’ve received your two-star review, Lynn, and we’re deeply disappointed that we weren’t able to meet your expectations. We would be happy to repress your garment, when needed, at no charge. Hope to see you again soon!
Driver is great
Excellent work. Staff are pleasant and efficient. I have used Giro for about 15 years and will continue to do so.
Never received an invoice. I had no idea what was charged to my card.
Business response:
Hi Letitia! Thank you for taking the time to review our business. I apologize this was not clear upon delivery- Your total charges were attached to each individual order. I did just email you a copy of the charges as well. In the future, I will make sure the receipts are emailed upon delivery. Thank you!
Frequently asked questions about GI-RO Dry Cleaners
How is GI-RO Dry Cleaners rated?
GI-RO Dry Cleaners has a 4.8 star rating with 3,430 reviews.
When is GI-RO Dry Cleaners open?
GI-RO Dry Cleaners is open now. It will close at 7:00 p.m.