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Dependable Cleaners
- Consumer Services
- Watertown, MA
About this business
Dependable Cleaners is a 4th generation, certified women-owned family dry cleaning company with over 75 years of dedication to trust, care, and excellence. What began in 1944, with just a shirt laundry facility, has flourished into one of the leading dry cleaning companies in the Greater Boston Metro area. Together, founders Don Sr. and Marion Fawcett, mastered the craft of garment care. They instilled the values that still guide our company today: to exceed the expectation of our clients and provide the highest level of qua... read more
Location details
152 Galen Street, Watertown, MA, 02472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great work cleaning my stuff and your staff is great in keeping track of my stuff. Always pleasant and all have a great attitude as far as "Customer Service" goes. Keep up the great work.
As usual, the team at Dependable Cleaners in Watertown was friendly and efficient! I observed one of the staff politely and effectively addressing the concern of a customer who unnecessarily rude. Thank you Lori, and your wonderful staff, for the great work!
Representatives were courteous, fast and pleasant. I appreciated the email reminder that my order was ready. Easy drop-off and turnaround keep me coming back!
I had dropped off (on Sunday) shoes to be repaired and was told they would be done by the end of the week. When I went to pick them up on Thursday, the shoes hadn't been sent out yet because they had lost my name/slip. The woman was so helpful and contacted the repairer while I was there, it was late like 6 pm and was able to get them fixed for me by Saturday because I wanted them for the weekend. I really appreciated her effort and customer service!!
Always great! Friendly & efficient.
Your employees were very pleasant and helpful. Services were prompt and correct.
Excellent. No issues
My shirts are clean, nicely pressed and arrived on time. I'm very happy with the service.
I have to say I have not been disappointed since going to Dependable Cleaners. The quality of work, customer service, and having orders ready when told they would be has been great. Reason for 4 stars is the price. I noticed the prices have gone up. If there were more incentives given for long time and frequent customers it would be appreciated. I know you have the $10.00 discount after so many points but that really now only covers 1 item.
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.9 star rating with 850 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is closed now. It will open at 7:00 a.m.