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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
11026 Culebra Rd. Suite 113, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A tab that I expected to be around $30. turned out to be over $50. I've been a customer for many years but I might have to start washing & ironing my shirts. That is a big jump in price.
Business response:
Thank you for providing your feedback and letting us know about this issue, Terry. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Tops came back folded with lots of wrinkles I called and was told to bring them back for a redo
Had a shirt come back with out a button did not wear it took it back and was going to have button put on went to pick up the shirt it could not be processed because of wear and tear, it didn’t get any wear and tear sure would of liked button put on . And got a pair of jeans that have two seams down the front about a quarter of a inch between them so a can’t wear them I hope y’all enjoyed my business because your not getting any more
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, John . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
It was great service ment to press 5 stars my mistake
I cashed in a $10 anniversary coupon for the cleaning of 3 sport coats. They weren't even dirty but I thought that they would come back pressed and looking crisp. Instead,
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, David . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
The lady was very rude, she wouldn't let me ask the question I was there to ask all she kept saying was after 6, after 6. I returned after 6 and customer service was still rude.
Business response:
Janet , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Drop of fairly new shits and I get them back with broken buttons. Price increase with no upfront notice
Business response:
Robert , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Out of 5 pieces only one was starched and pressed well
Business response:
Thank you for providing your feedback and letting us know about this issue, Angelica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I took three shirts and for laundry, all shirts had directions on them for laundering. They dry clean one of my shirts because they said it could not be laundered even though the directions said OK to wash and dry and nothing about dry cleaning. It is my second time having this issue with this location. Yet when I take it to the location on Bandera I have no issues, with the same shirt.
Business response:
Thank you for providing your feedback and letting us know about this issue, Sandra. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.7 star rating with 3,678 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.