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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
11026 Culebra Rd. Suite 113, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No complaints. Friendly service. Clothes were ready when promised. The email notification was very helpful. You will have my business again very soon.
Very quick and great customer service
I was charged incorrectly for my garments that was cleaned.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kyle. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I brought my uniform shirt to get altered. Your employee told me they couldn't touch it to place the patches on the shirt. Then when it came back from the company you use for alterations and the patches were on crooked, horrible work!!! I am going to have them removed and fixed which is going to cost me more money. I will only use your services to clean my military uniforms
Business response:
Erik , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Y’all burnt one of my shirts and tray to blame it on me. Unacceptable.
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Carlos . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
I don’t feel that my clothes had enough starch. I ask for heavy starch and I don’t think I got it.
Business response:
Joe , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
I only ask that you fold my jeans so there is a crease in the legs. For some reason that is not done even though I mention it every time. I don’t think I will bother you with my business anymore. Robert Henderson
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Bob . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
A decorator pillow it had 2 stains. The stains didn't come out, and where zipper is, the seam is open about 2 inches. It was not open beforehand. I have had 2 other visits to Comet and was thoroughly pleased. Disappointed, I really liked this pillow. I'm sure it was no ones fault, just one of those things that couldn't be helped.
Business response:
Thank you for providing your feedback and letting us know about this issue, Paulette. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Two men pants, cuffs cost $34.64. That doesn’t make sense. Should have cost no more than $20. No cleaning!!
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.7 star rating with 3,678 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.