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23966 IH-10 W #1, San Antonio, TX, 78257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was charged for dry cleaning on one of my 4 shirts instead of laundry as I asked when dropping off. When I brought it to the service rep he replied we do what the system asks us to do and for that shirt those were the instructions. The shirts were improperly ironed or pressed at the shoulders and collars.
Business response:
Thank you for providing your feedback and letting us know about this issue, Andre. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
MY CLOTHES CAME OUT AWSOME, I'LL BRING SOME MORE OF MY HUSBAND'S SILK SHIRTS.
Happy with the end results. It’s near home
Business response:
Hi, Janice And Chuck. Thank you so much for the 5-star review. We here at Comet Cleaners - SATX can't wait to assist you again. When you refer a friend to Comet Cleaners, you both get $10 in dry cleaning & laundry services. What a win-win!
Friendly staff. But prices are a lot higher than I’ve been paying previously.
Business response:
Thank you for rating your experience with Comet Cleaners, Gisela Girard! Your feedback is greatly appreciated! Our goal is to provide exceptional quality and superior service at the most affordable price. If there is anything else we can do to make your 4-star experience a 5, please feel free to reach out to us through our website at www.cometsatx.com. When you refer a friend to Comet Cleaners, you both get $10 in dry cleaning & laundry services. What a win-win!
seems expensive
Business response:
Josh , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Called me back immediately!!
Always on time, always clean!
Business response:
Hi, Gail. Thank you so much for the 5-star review. We here at Comet Cleaners - SATX can't wait to assist you again. When you refer a friend to Comet Cleaners, you both get $10 in dry cleaning & laundry services. What a win-win!
One of the king size conforters was returned damaged. I need a refund.
Business response:
Valerie , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
shirt was late to arrive, arrived at closing on a Saturday. I needed the shirt for Sunday. The shirt was laundered, and I requested heavy starch. Left sleeve was completely wrinkled, I had to take home and iron to make it look presentable. But, you have always been great. I switched to Comet, from my previous provider because of quality of work. Still happy with Comet. Thanks,
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 2,383 reviews.
Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.