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23966 IH-10 W #1, San Antonio, TX, 78257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very friendly staff. Love that they create a profile on me then email me when clothes are ready.
Staff is very friendly and my clothes looked great. Thank you
Customer reps were very friendly and courteous
It was very good. Courtesy from both employees. Dropping off and picking up.
Cleaning & pressing good but one pair of jeans was missing & we were needing them for trip the next day.
Business response:
Mrs. Nichols, We are very sorry for the delay on your pair of pants. We do show that they are ready for you to pick up if you have not left yet. Any time something doesn't come back on time, that is time sensitive, please let us know so we can arrange to have it delivered. We always have someone on call at (210) 232-7067 to insure we get you taken care of.
I am seeing a couple things that I just don't understand how this happens when my pants are pressed with a machine press. I can see if it was manually done with an iron. In the military we had the same presses so I know what a press does and how the end product is suppose to look like. 1. Multiple creases on the pants 2. No heavy starch until I make a comment, then they get heavy starched. 3. It only takes a couple of starches until the jeans take on the full heavy starch effect. Not 10x or more. 4. An employee tried to co... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Frank. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I had several sweaters dry cleaned and they still had stains. They were dirty. Not satisfied at all!
Business response:
Nora , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
It's was good alll of my Collar lines were iron correctly also most of my shirts were two in a bag but not all please I am ask again do not used the tie tie downs they wrinkle the collars. Thank You Bill Zinsmeyer 210 834 7704
Your staff needs to be “friendlier”. And I just found out that an outfit I had cleaned the last time shrunk. It’s a summer outfit and so I only found out when I tried to wear it. And No, I did not gain weight. I’m still 100 lbs. I’m thinking of going to another cleaners with staff that smiles and gives you more than one word answers who doesn’t make you feel that your “bothering” them.
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 2,383 reviews.
Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.