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Comet Cleaners and Laundry San Antonio

4.8
  • Dry Cleaning
  • San Antonio, TX

About this business

Consumer ServicesDry Cleaning

Location details

8739 Bandera Rd #100, Ste 100, San Antonio, TX, 78250, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.83,974 reviews
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Gail R.'s profile image
Gail R. 
6 years ago

I'm always missing pisces of my laundry, or it's damaged by bleach and discolored. Also, I've received the wrong laundry on 4 separate occasions... Very disheartened by this sevice I've revieced this far! 

Business response:

Gail , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com. 

James and Sherri L.'s profile image
James and Sherri L. 
6 years ago

I always provide a coupon even though I’ve been told I don’t have too. Nonetheless I got over charged. I left a text on Monday. Another one today. Also left a voicemail. I guess you don’t care. 

Business response:

Thank you for providing your feedback and letting us know about this issue, James. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.  

Drucilla R.'s profile image
Drucilla R. 
6 years ago

I really like your service and your dry cleaning is duo. But I think I was over charged on a dress that has 2 pieces but was bought as a 1 piece. I got charged $26, which I thought was a lot for a dress! 

Bill's profile image
Bill 
6 years ago

Hi Because I have a bad experience about washing my cloths by cleaners and getting them dirty, I decided to come to Comet and Pay more for pressing only, but unfortunately I got clothes with something like gum, I had to put sometime to clean it by myself . I will try one more time. 

Business response:

Oh no! We’re so sorry to hear that we didn't meet expectations, Bill . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience. 

Lisa J.'s profile image
Lisa J. 
6 years ago

I only went here bc the cleaners in bandera and guilbeau have had such poor customer service and just over all horrible experience. Pulling up with the drive thru at comet was my first spark of happiness then picking up my order with such happy people was the icing on the 🎂 #cometcleaners4life 

Phillip V.'s profile image
Phillip V. 
6 years ago

Lower yoour prices. 

John G.'s profile image
John G. 
6 years ago

Slow help. Dull attitude. 

Business response:

Oh no! We’re so sorry to hear that we didn't meet expectations, John . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience. 

Sunai S.'s profile image
Sunai S. 
6 years ago

New customer no explanation of pricing 10 items came in 5 pressed they were great my shirts had all types of miscommunication ended up not getting shirts pressed I brought my shirts in brand new folded and they were returned balled up Not happy and will not be returning 

Business response:

Thank you for providing your feedback and letting us know about this issue, Sunai. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.  

Andrea M.'s profile image
Andrea M. 
6 years ago

I brought in a pair of linen pants and was disappointed that they still had wrinkles. If the creases werent so evident I would have sworn I had pressed them at home. I should have and saved $7.00. Other linen items I have brought in were great. 

Frequently asked questions about Comet Cleaners and Laundry San Antonio

How is Comet Cleaners and Laundry San Antonio rated?

Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 3,974 reviews. 

When is Comet Cleaners and Laundry San Antonio open?

Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.