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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
18235 Bulverde Road Ste. 105, Ste. 105, San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ripped the buttons out of a collar of a shirt and then you press them with a safety pin and out two burn holes on each one
Business response:
Thank you for providing your feedback and letting us know about this issue, Kyle. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
In a word, you did excellent👌👍! After, the February 2021 "Texas Deep Freeze," causing electrical outages and frozen pipes to burst, some clothes got wet and needed cleaning. Some cleaners would not take clothes, for dry cleaning, that got wet. They claimed there was mildew. However, your cleaners took the job and got it done. That's above and beyond what is the mediocre average.
Both of my comforters were still really damp. No bueno. I thought comforters would be dried before being hung up in bags. And there was still a stain on one of my comforters that was never communicated to me at time of pick up. Usually my location has fabulous service so I’m not sure what happened.
Business response:
K'lynn , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
I have been using the bulverde location for a few years. And this last time I picked up my jeans they completely done wrong. Not happy
Business response:
Thank you for providing your feedback and letting us know about this issue, Hector. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
We wanted dry cleaning on Bluejeans and received laundered.
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Janie . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
They do a great job with Laundry, but DON"T USE THEM FOR ANY TAILORING SERVICES. They are horrible. I don't know who the tailor is but I had 2 really expensive suits ruined and had to pay another tailor to fix the problems so not only do they charge you for the terrible work, but also you have to pay to fix thier mistakes. Just for that reason I won't be using them. The customer service also really is terrible. Instead of offering to fix the mistake, they just suggested next time I go to a tailor. Won't be using them a... read more
Business response:
Michael , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Always do a good job. The Manager, Rae, at the NOBU location on Bulverde Rd. Is the best.
Always do a good job.
The first time I used your cleaners I was not at all impressed! I had asked about delivery service and with an attitude the clerk shared I could only set it up if I was willing to put my card on file. She told me I had to set it up online and would be contacted. I dropped my clothes off and offered to pay in advance. Again, with an air of attitude she told me I couldn’t pay in advance nor could she tell me how much I would owe at pick up. The day I picked up my clothes, I used the drive thru. The same clerk was given m... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Donna. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 2,226 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.