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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
18235 Bulverde Road Ste. 105, Ste. 105, San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good job on my families clothes.
great service!
Business response:
Thank you for rating your experience with Comet Cleaners, Charles Johnson! Your feedback is greatly appreciated! Our goal is to provide exceptional quality and superior service at the most affordable price. If there is anything else we can do to make your 4-star experience a 5, please feel free to reach out to us through our website at www.cometsatx.com. When you refer a friend to Comet Cleaners, you both get $10 in dry cleaning & laundry services. What a win-win!
Over the time ive done business w Comet there s been several lost shirts and i reported 2 missing shirts again Also I would like to see better pressing of my shirts.. they re sometime s wrinkled
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, George . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Still not putting clothes on paper hangers. Your competitors do this. Put a silk, Tommy Bahama shirt on a wire hanger.
Business response:
Thank you for providing your feedback and letting us know about this issue, Barbara. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I asked for the heaviest starch for my shirts and it feels like no starch was on my shirts. I'm very particular on how I want my shirt to be done. If you guys start to carry a stronger or heavier starch please let me know. Thank you.
While dropping off my bag of clothes, the attendant said “they’ll be ready tomorrow after 6 and closed the door. Never issued a receipt. When picking up, I gave the 25% coupon and he gave it back saying he already discounted it. I just paid $141 and got my clothing. Nothing was explained in which discount was applied because the receipt does not state a discount was applied. I’m considering another dry cleaner.
Business response:
Thank you for providing your feedback and letting us know about this issue, Rachel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I researched public reviews of many Cleaner Stores & Comet Cleaners had many 4+ marks so I decided to try Comet after being burned by other Cleaners & was surprisingly not let down both in quality & price. The reviews were spot on & we're now Comet Cleaner customers from now on. Thanx Comet!
I never get the coupon price offered on the coupon I present. When I calculate the coupon price times the number of shirts then add the tax, I and being charged about 15 cents more per shirt. Not cool. Change you program to add tax after total cost. Not put it in the price of the shirts.
Business response:
Douglas , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Stopped by your cleaners today right at 7 o’clock as they were closing. Had the misfortune of dealing with an individual known as Rico. Rico informed me that the store was closed, as he took my ticket. He bought back my item. I offered to pay for it, he informed me that we have your card on file, and that he had already charged the transaction.Unless I am misunderstanding how credit cards work, that card is on file for my convenience, not for him to make unauthorized financial transactions for me. I am usually very happy ... read more
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Ken . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 2,226 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.