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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
Location details
891 Park Royal Shopping Center North, West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Expensive.
Excellent through and through
We live out of town in the interior and were in Vancouver over the holidays. Marc Rousseau of Harry Rozen recommended your service to clean a number of dress clothes we had purchased from Harry Rozen's. You did not disappoint. The suit, jackets and pants all came back in a like new condition. Well done and thanks.
Great I was impressed by the cleaning but taking the time to stitch the belt loop on my skirt without me even asking was just taking service to another level - I'll be back
The service was fantastic. Quick and effective.
Carousel continues to be the best in the business.
Good morning everyone, So far my experience at Carousel Cleaners has been truly exceptional as the team will go out of its way to accomplish what's needed to satisfy a customer and your honesty and straightforwardness regarding your services and the personal receiving the client always with a smile make it that I want to return for my needs. So thank you all and Happy Christmas to each one of the team. Louise Bellemare
$16.95 for one shirt not a chance
Business response:
Hi Jim. Thank you for your feedback. We understand that pricing can sometimes be unexpected, and we always encourage clients to request a quote in advance if there are any concerns. Our pricing reflects the high standard of care, attention to detail, and expertise we apply to every garment. As a quality-driven cleaner — not a price-driven one — we invest in skilled staff, advanced equipment, and environmentally responsible processes to ensure your items are cleaned and finished to the highest possible standard. That said, ... read more
I’ve been a loyal customer at Carrousel Cleaners for years, regularly bringing in large amounts of clothing for cleaning. Recently, I brought in a big order worth nearly $400, which included an expensive cashmere shirt that cost me over a couple hundred dollars. When I went to pick everything up, the shirt was missing. I flagged it right away, but they claimed it never came into the system and wasn’t on the camera footage—so that was that. They offered nothing to make it right. No credit, no apology, no effort to find a res... read more
Business response:
Hi Elysian. Thank you for taking the time to share your experience. We sincerely regret the initial frustration, as it’s never our intention to make a loyal customer feel dismissed or disrespected. We’re grateful to have connected directly, and we’re glad Cam was able to speak with you and work toward a fair resolution. Your continued support means a great deal to us, and your feedback helps us do better. Thank you again for your patience and understanding. We look forward to assisting you again soon. Thank you.
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.7 star rating with 1,653 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is closed now. It will open on Monday at 9:00 a.m.