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Brothers Cleaners
- Dry Cleaning
- Raleigh, NC
About this business
Location details
4112 Pleasant Valley Rd # 104, Ste 104, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They had to repair a bedspread that got pretty messed up after dropping it off to have it dry cleaned. They did repair it with no hassle and no cost to me but now I have to take it back to them AGAIN to have it cleaned. When I got it home I pulled it out of the bag and it has a big black smudge on it????? ☹️
Returned part of my dry cleaning without the rest. Did not quickly respond to communication about where the rest was.
Had no record of item dropped off. Took a manager to find it. Then it was returned damaged. They had to repair it. The manager was arrogant condescending and should not work with people. The First Lady that helped me was useless. Never go back to this place and I will tell others about this place. I will only talk to the owner
The wedding dress bag and heavy duty coat hanger that I brought my wedding dress to the store in/on were not returned to me after cleaning. I was told to call back the next day to see if they were found at the Atlantic ave location. When I called no one had checked in with the other location and told me they would call me back later, but I did not receive a follow up phone call. I did expect to receive my wedding dress bag and coat hanger at pickup and I would not have bought my wedding dress to the store with these items if... read more
My blouses and pants needed to be ironed before I could wear them. Not what I would expect from a reputable dry cleaner. The clerk at the front desk was extremely nice and helpful.
The people were great,and the quick service was great. But one of my shirts has pulls in the material on the back left shoulder that was not there before and it is a custom made shirt from Kuwait . The other stuff came out good. But I will never go there again.
Pick up and delivery service is not worth dealing with any longer.
I would really like to have you recycle my plastic bags.
I recently talked to Kate (in billing) about the issue and this is the email I sent her after our phone conversation: We have been long time pick up customers but the last emailed bill I received was in February 2018! I called about 3 months ago because I received a past due notice via email. When I called, I was told the problem was fixed and that I would again receive my bill via email. I noted that I did not receive a bill the following month and called. And now it has happened again! I have paid the finance charge in th... read more
Frequently asked questions about Brothers Cleaners
How is Brothers Cleaners rated?
Brothers Cleaners has a 4.7 star rating with 7,001 reviews.
When is Brothers Cleaners open?
Brothers Cleaners is closed now. It will open at 7:00 a.m.