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Best Cleaners
- Dry Cleaning
- Latham, NY
About this business
Location details
500 Troy Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Front clerk was very friendly. One dress $21.00, wat too much!
Best damn cleaner in town
Business response:
A 5 star rating is one of the highest honors a dry cleaner like Best Cleaners can receive. You make it all worth it. Thanks for your review!
My shirt collers are as dirty as I bring them into your your shop and people have noticed. I need my shirts folded but they are horribly wrinkled when I unfold at my hotel... the one and only reason I spend way too much money for such terrible service is that I can get them in one day. You are Far from the Best Cleaners....
They told it would cost 82 dollars too clean my jacket 2 weeks later they called me and said they couldn't clean the jacket and I had to come pick it up I was very disappointed the in the Latham store was very nice and helpful and explained to me how to clean she was fantastic thanks to her but you company sucks
Business response:
Thank you for providing your feedback and letting us know about this issue, Curtiss. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Per our conversation, I was happy to hear that you will be using Best Cleaners in the future . Again, Thank You for the feedback as we will be using your experience to improve our customer experience moving forward!
Please call me. I am so upset with Best Cleaners. I will not publicly post my complaints.
As I said in a previous review, I would never, never, never use your service again. $119 down the drain. Had to throw the rug out after two (supposedly) cleanings.
Business response:
Hi Robert, thank you for taking the time to talk to us and giving us the opportunity to resolve this. I hope the resolution was to your satisfaction.
Rug cleaned and deodorized twice. Still smelled. Was told they can't get out odor. Was not told this when it was dropped off. Spent over $100 and threw the rug out. No sympathy from you or any credit offered. Will never never never use or recommend Best Clesners.
My problem was with delivery. I t was left on over the door hook. I had previously said it was to high for me to reach and I needed it left between front and storm doors. I had to come out to porch and with cane get it down. Then Ihad to get it into house. With a walker not so easy.. The laundry was left hanging from front storm door handle for pick up.
You did a great job getting stains out but SHRUNK the dress🤦🏻♀️🙁!!!
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 1,585 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open on Monday at 7:00 a.m.