This profile has been claimed by the business owner or representative.
Today Cleaners
- Dry Cleaning
- Bakersfield, CA
About this business
Location details
6015 Coffee Road, Bakersfield, CA, 93308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mostly good, but the gap didn’t place my clothes on the car hook, she played them in the seat and when I arrive home they were all in the floor board wrinkled up I just assumed she would hang them on hook like all the others have done otherwise good service
Business response:
We are truly sorry to learn that your clothing items were not hung correctly as expected. We genuinely value your feedback and would appreciate the opportunity to resolve this concern. Please do not hesitate to contact our team directly at (661) 587-1515 so we can promptly address this matter for you.
Service Could of been better
Business response:
We sincerely regret that our recent service did not meet your expectations. We are committed to improving and would greatly appreciate the opportunity to hear more about your experience. Please do not hesitate to contact us directly at (661) 634-1220 to discuss this matter in detail.
Usually happy with the service but lately the in by 11 ready by 4 as advertised is BS. Third time my wife has brought my shirts in by 9:30 am only to be told next day by 4. Thinking we need to find new cleaners.
Business response:
Thank you for sharing your thoughts on your recent experience with us. We appreciate your feedback and will use it as an opportunity to make necessary adjustments to meet our customers' expectations better. We hope to have the chance to serve you again in the future.
Been using weekly for years, was never informed about their new "in by 10" requirement. Took clothes I really needed that day at 10:30 only to be told I was out of luck. Not even an apology...you just lost a long time customer
Business response:
We value your feedback and apologize for any inconvenience you may have experienced. We are constantly striving to enhance our offerings and will take your comments into consideration for future improvements. Thank you for bringing this to our attention, Jeff.
The military creases on my uniform shirts have not been straight creases on multiple occasions. The issue has been brought up to the manager several times and it's always the same response "leave the shirts another day and will fix it" or "I'll notate it for next time you bring them." This is unacceptable customer service towards a loyal customer. I had the manager print me out the invoice for this year and so far I have spent over $1,000 towards my dry cleaning at today cleaners. I will be looking at other dry cleaning opt... read more
Business response:
Thank you for sharing your thoughts on your recent experience with us. We appreciate your feedback and will use it as an opportunity to make necessary adjustments to meet our customers' expectations better. We hope to have the chance to serve you again in the future.
had signed up for a 20% discount online that they said they couldn't find when i picked up my shirts. almost felt like i had been scammed out of some money. i was a consistent 50-60 dollar a month customer but i won't be back.
Business response:
We apologize for falling short of your expectations. Please contact us at (661) 587-1515 to discuss this further.
Unbelievable! I brought a few items to the cleaners and tried to give the cashier the coupons. I was told to wait until I pick up the clothes. When picking up the clothes I gave the coupons and was told they can’t honor it because I should of gave it when dropping off the clothes My order was only supposed to be 40 bucks with the coupon and my total came out to be 79 bucks.
Business response:
Thank you for sharing your concerns. Please contact us at (661) 634-1130 to discuss this further.
I dropped my order this morning to a young man and told him that my printer was out of ink so I didn't have a coupon. I had a picture of the coupon that I couldn't print and showed it to him and he said that it was OK and would apply it to my order!! when I picked up my order I was told that it was not discounted the amount that I was told by the associate! I was told that there was a new policy and ALL discounts were to be done by E-Mail only and that was it!!!!
Business response:
Hello, Richard. We're sorry to hear about your disappointing experience. We appreciate your feedback and will take it into consideration to make the necessary improvements. Thank you for bringing this to our attention.
Terrible! App says I was to get 20% and it didn’t happen. I clicked on it a day before I brought in the dry cleaning. Person helping was nice but was unable to get me the 20%. This is false advertising. 😡
Business response:
Thank you for bringing this to our attention. We apologize for the inconvenience and will look into the issue with the 20% discount. Please contact us at (661) 587-1515 so we can resolve this for you.
Frequently asked questions about Today Cleaners
How is Today Cleaners rated?
Today Cleaners has a 4.7 star rating with 11,357 reviews.
When is Today Cleaners open?
Today Cleaners is closed now. It will open tomorrow at 7:00 a.m.