Today Cleaners

Kern Fitness Services L. 

on ReviewMyDryCleaner

11 months ago

Unbelievable! I brought a few items to the cleaners and tried to give the cashier the coupons. I was told to wait until I pick up the clothes. When picking up the clothes I gave the coupons and was told they can’t honor it because I should of gave it when dropping off the clothes  My order was only supposed to be 40 bucks with the coupon and my total came out to be 79 bucks. 

Cheryl H. 

on ReviewMyDryCleaner

a year ago

I dropped my order this morning to a young man and told him that my printer was out of ink so I didn't have a coupon. I had a picture of the coupon that I couldn't print and showed it to him and he said that it was OK and would apply it to my order!! when I picked up my order I was told that it was not discounted the amount that I was told by the associate! I was told that there was a new policy and ALL discounts were to be done by E-Mail only and that was it!!!! 

Quon 

on ReviewMyDryCleaner

a year ago

Terrible! App says I was to get 20% and it didn’t happen. I clicked on it a day before I brought in the dry cleaning. Person helping was nice but was unable to get me the 20%. This is false advertising. 😡 

Patrice F. 

on ReviewMyDryCleaner

a year ago

I had a $3 coupon for dress cleaning and a 20 percent coupon that came to my email I activated both. I asked to use 20% coupon instead of $3 , gentlemen said he would change it. When I picked up items it was over $55 and on $3 coupon was used. I asked young lady to switch to 20% coupon. She said she could not change. If they had told me when I initially dropped off items I would have dry cleaned the dress separately from the other items. Not good customer service. I’m very upset with your dry cleaners 

Jay A. 

on ReviewMyDryCleaner

a year ago

The 15% off coupon was not applied to my bill. I received the email and clicked REDEEM before I left the house for Today Cleaners. When I returned with my order today, I checked the receipt and noticed no discount was mentioned. I just spoke with the nice man at your 21st Street location who said the discount was not applied to my bill but it does show in my account. Unfortunately, the discount expires very soon. That was not what I had in mind when I received your email offer. I understand that I am not the one one wh... read more

Jay A. 

on ReviewMyDryCleaner

a year ago

The 15% off coupon was not applied to my bill. I received the email and clicked REDEEM before I left the house for Today Cleaners. When I returned with my order today, I checked the receipt and noticed no discount was mentioned. I just spoke with the nice man at your 21st Street location who said the discount was not applied to my bill but it does show in my account. Unfortunately, the discount expires very soon. That was not what I had in mind when I received your email offer. I understand that I am not the one one wh... read more

Lee C. 

on ReviewMyDryCleaner

a year ago

You've misspelled my last name. My last name is spelled - - - - - C - - A - - N - - D - - I - - O - - T - - T - - I 

David N. 

on ReviewMyDryCleaner

a year ago

I received a coupon via email for a 30% discount on shirt laundering. I did not receive the discount and the employees had no reason why. They told me I would have to come back the next and talk to the, IF THE MANAGER WAS IN THE COLLECTION SITE. This is the 2nd time this happened. Makes me want to switch to another cleaners. I addition, Today Cleaners charge over $10 for a womans cotton shirt. I don't understand their pricing scheme. 

Krista H. 

on ReviewMyDryCleaner

a year ago

I was very disappointed today when I picked up my items. My cream linen dress still had spots all over the bottom. The spots were only dirt from the rain and I've had it cleaned before with some spots and it came out. I was told that if they try and get the spots out that it could shred. Makes absolutely no sence! let alone I didn't even get a call or was told that the spots did not come out at pick up. I know they had to have seen them because they had to iron it. Needless to say, bad service today.