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Tide Cleaners
- Dry Cleaning
- Houston, TX
About this business
Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Summerwood, we pair that national expertise with local care our guests notice. Reviewers rave about our helpful staff and professional clean.
Location details
12661 W Lake Houston Pkwy Ste C, Houston, TX, 77044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Will never come back due to overly high price
I took my daughter's letterman jacket to sewn some patches on and they put them on backwards, instead of NHS the put SHN. I am still waiting for the letterman jacket. They agreed to have the jacket ready on Friday. Today is Monday, July 31st and they still haven't called me to tell me that it's ready. On the other side, Andrew was really nice and understood the problem, he right away called his manager to communicate the problem with the patches. I already paid for the service, I am still waiting the letterman jacket.
I always get my husband dress shirts ironed. Yesterday, I picked up his clothes and looked through the receipts. One of his shirt, they decided to dry clean it. $10 for a shirt that does not require dry cleaned. Why would they do this. Now, I’m wondering if they did it to my previous orders that I didn’t checked.
I provided a coupon when I dropped my clothes off for a 15% discount off dry cleaning. Charged my card without adjustment. Now I have go to the store to discuss this issue.
Garment was returned twice for huge stains, that were not there upon first cleaning.
I went to pick up my shirts and found out that they were wrinkle. It seems like they just put them in a bag and sent them back.
Great service! My clothes always look nicely pressed and smell wonderful. Staff are super nice.
Great customer service everytime we stop by. Love using the app for coupons and my cleaning preferences. It's very easy to use and saves me time. As well, our clothes always smell and look so fresh. Love the Tide service.
They are so better than everyone else, they don't offer veteran discounts for their high prices. I will never return. They offered me a discount via email three days after purchase saying "First impressions are lasting impressions," and they know they screwed up. However, you are correct, the first impression made it too late. Your associate could have done something, or they could have talked in a better tone than being discouraging about not doing military discounts. As if it were for the poor. Well, I'm not rich. I'm a ve... read more
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.5 star rating with 716 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 3:00 p.m.