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Tide Cleaners
- Dry Cleaning
- Houston, TX
About this business
Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Summerwood, we pair that national expertise with local care our guests notice. Reviewers rave about our helpful staff and professional clean.
Location details
12661 W Lake Houston Pkwy Ste C, Houston, TX, 77044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Tide cleaners always gets it right. I we love the convenience of the easy drop off and pick up. The 24 hr access to pick up cleaning is simply genius! They know us and they know how my husband likes his French cuff shirts clean and starched. We are very pleased with Tide Cleaners!
Business response:
Thank you so much for your kind words, Charles. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
Great customer service, easy to use, LOVE the locker system to pick up anytime day or night.
Friendly employees, excellent service with many “extras”, such as after hours drop-off and pick-up!! Love it!!
Business response:
Thank you so much for your kind words, Melynda. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
Please don’t stuff tissue paper in my women’s blouses!!! There is no reason for this. They are literally the same brand as men’s, but a smaller size - and you charge me more! Also, my women’s knit sweaters should be folded and hung on a hanger not just hung on a hanger as they will stretch out.
Business response:
Thank you for providing your feedback and letting us know about this issue, Stacy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 459-3590 and we'd be happy to help you out. Sincerely, Tide Dry Cleaners
The staff are friendly, and courteous . I like the way my cargo pant are press with heavy starched . However every now, and then they come back with a damp wet odor. Not sure if it’s a water filter issue. I give them a 3 1/2 - 4 stars.
Business response:
Thank you for providing your feedback and letting us know about this issue, Aaron. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 459-3590 and we'd be happy to help you out. Sincerely, Tide Dry Cleaners
Excellent customer service
Business response:
Thank you so much for your kind words, Tiana. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
Always good. Drop off and pick up the same day. I love the lockers, it’s convenient, especially if you can’t make it during store hours. Please don’t ever stop that service. Being that I don’t come in to often the ladies know me. If they can’t remember my last name, they definitely know my face. Keep up the good work.
I love the fact Tide Cleaners works around my schedule and not the other way around. I can pick up items at 6:30am in the morning. Your hours of operation is exactly what I needed. I love the idea of lockers, a rewards program, coupons, and my clothes smell so fresh. Thanks, Angela Coverson
Business response:
Thank you so much for your kind words, Angela. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
Your employees at the Summer Wood location is always very friendly and helpful. The other day it was raining and Ninfa offered to help take my clothes to the car. WOW.
Business response:
Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.9 star rating with 590 reviews.
When is Tide Cleaners open?
Tide Cleaners is closed now. It will open at 8:00 a.m.