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Tide Cleaners
- Dry Cleaning
- Houston, TX
About this business
Location details
1603 S Post Oak Ln, Houston, TX, 77056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have asked 10 times that I do not want tissue in my shirts and I want all items packaged separately. On each ticket it says no tissue and there is still tissue. I am not happy. I say it every time I drop off and am told it’s on the account. Obviously someone does not read the instructions
Business response:
Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. A member of our team will be reaching out shortly. Sincerely, Tide Cleaners
10.00 a t-shirt is ridiculous......sorry
Why do I have to submit a review.
I sent it to clean the sleeves. Nothing else required cleaning. Came back as if nobody cleaned it. Sent it back for a re-do. It happed already 2-3 times this year. What am I paying money for? May need to switch cleaners.
Business response:
Thank you for providing your feedback and letting us know about this issue, Olga. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Someone from our team will be reaching out shortly. Sincerely, Tide Cleaners
I have repeatedly asked for staff to not double fold the ties, I’ve asked to put it in my file, I literally ask every visit now. I still get double folded ties! This is unacceptable to ask for something 3 times and not get it. I am giving you one last chance to do it right or else I’m done. The answer is not to have your staff “unfold” them when they arrive back from the cleaners. That’s not scalable and will be missed over time. Tell your pressers to stop double folding ties. My ties coat $300 on average and every time I... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Kyle. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Someone from our team will be reaching out with our plan to rectify this issue. Sincerely, Tide Cleaners
Services was great but Every single time I had issues with missing buttons to a point where I just couldn’t take it anymore and switched to another provider.
Business response:
We would like to sincerely apologize for the issues you experienced in our store. Our goal is to exceed our guests’ expectations and we obviously fell short in your case. We would welcome the opportunity to rectify the issues you experienced. Someone from our team will be reaching out in hopes of winning back your business. Sincerely, Tide Cleaners
Wanted same day service. The computer was down resulting in next day service.
Business response:
We would like to sincerely apologize for the issues you experienced in our store. Our goal is to exceed our guests’ expectations and we obviously fell short in your case. We would welcome the opportunity to service you again. Sincerely, Tide Cleaners
2 pants dry cleaned was 10 each. Way too expensive. It is a do it yourself service!
Business response:
Thank you, Mr. Monroe. We're dedicated to the long-term satisfaction of our guests and never want to sacrifice quality for low cost alternatives. We take pride in our heritage, and of delivering a trusted clean. With that said, some savings every now and then is always a good thing! Our free Inner Circle Rewards program can help save you up to $100 a year in dry cleaning costs. I’d be happy to get you signed up so you can start receiving our monthly coupons! Reach out to us directly at tdccs@tdc-edittx.com
Dropped my clothes in box at 5:30am Monday morning, at pick that evening, only received 2 pieces. Other 7-8 pieces i had to pick up Tuesday at lunchtime.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ron. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Someone from the team will be reaching out to rectify the issues you have experienced. Sincerely, Tide Cleaners tdccs@tdc-edittx.com
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.2 star rating with 519 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 7:00 p.m.