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Tide Cleaners
- Dry Cleaning
- Kingwood, TX
About this business
Location details
2500 Green Oak Dr Ste A, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Stopped by the store on Kingwood Drive/Green Oak on August 6 and spoke with Pat about cleaning several blankets, comforter, and bed spread and repairing the border trim along one of the blankets. As these were fairly large blankets, we were concerned if they could "wet clean" the blankets. Pat used a phrase not heard enough today, "no problem." She promised all would be ready on Friday August 9. They were ready in 48 hours. Once again, these folks take pride in their service and deliver a quality product. Bart Sheinberg
Business response:
Thank you so much for your kind words, Bart. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
All went well until time of pick up. The credit coupon had not been credited. It took some time for the coupon to be located and credit applied. It was finally done .
Business response:
Thank you for taking the time to provide your feedback, Glinda Our #1 goal is to provide great service and value to our customers, but there’s always room for improvement. We take your feedback to heart. Cheers, Tide Cleaners
I gave them a try because they are close to my house. $6.99 a piece is outrageous! I won't be coming back. $29.73 for 4 summer items.
Extremely expensive. Didn't find out how much it was until after I picked my clothes. There was no signs showing prices and unless you ask, you won't know what the prices were. I just thought their price was competitive with other local cleaners i used before so i didn't bother. You can imagine my surprise when i found out it was $100 to just press 19 items.
Didn't seem as starched as ive received from other dry cleaners. Also, i wont be going back as its priced really high.
Not applicable
Business response:
Thank you very much for your support Grant and for taking the time to write your review. We truly appreciate it. Sincerely Tide Cleaners
Since Tide assumed operations the price seem to be going up and up. I recall when I took in a load, always the same...a bag full the cost was $40-$50 at MW...now $90 plus.
I sent a shirt (among other clothes) for normal cleaning. When it was returned it had stains (slight discoloration - not red or brown just slightly darker) that I didn’t make. I sent it back for cleaning and there was no change in the condition. It would be helpful to be told that you could not remove the stains. Without that notification, I’m left thinking you didn’t know it was there. I’ve had my clothes cleaned by Tide (MW Cleaners) for a decade. Everything has gone very well. This just surprised me.
Business response:
Thank you for taking the time to provide your feedback, Jim Our #1 goal is to provide great service and value to our customers, but there’s always room for improvement. We take your feedback to heart. Cheers, Tide Dry Cleaners
Hanging my dry cleaning on my garage door with the bottom sitting on dirt is no bueno
Business response:
Thank you for providing your feedback and letting us know about this issue, Steven. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We have noted your account to ensure this will never happen again. Sincerely, Tide Dry Cleaners
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.6 star rating with 1,277 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 7:00 p.m.