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Sterling Fine Cleaners
- Dry Cleaning
- Burbank, CA
About this business
Location details
337 N. Pass Ave, (In Lakeside Center near Vons), Burbank, CA, 91505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Your emails are harrassing and incorrect!!! I visited your store and picked up my cleaning. YOUR credit card terminal malfunctioned and the payment, while made, did not go through. I was contacted by the store and offered to pay over the phone, but was told it could wait for my next instore visit. YOU THEN STARTED SENDING ME DAILY EMAILS (as well as leaving voice messages on my phone) REGARDING AN OUTSTANDING BALANCE OF YOUR OWN DOING!!!!!!!!!!!!!!! I stopped my day yesterday, as this is stressing me out, and made the pa... read more
When you where Flair I got the same shirt done at one price. Now you want to charge me $23 for two short sleeve linen shirts laundry. Not 3.95. Which I paid in the pass for short sleeve and long sleeve. They did adjust the price but when I asked for the 15% discount they said they gave it to me which they did.
They lost my jogger pant
Stained my dress.
Business response:
Hi L , Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit. Please feel free to return to the store with the dress and we can re-clean it at no charge. If necessary please feel free to contact the store manager at (818) 843-5657 so we can help resolve this problem as quickly as possible. Sincerely, Flair Cleaners
The pant was too short, and when I walked it would come up to high and show all my socks. Could have been a bit more tapered. Wish I tried it on there not later that night at my brothers wedding where I was super uncomfortable all night.
You cost too much...
I font have a personalized bag for pick up. Can you drop me one for next one?
I had three pieces that needed altering (at the Burbank location) - two waistcoat vests and a pair of pants - the pants needed hemming at the bottom and all of the pieces needed the sides taken in to fit me better. While the pants were hemmed nicely at the bottom, neither of the other alterations I requested to make the pieces fit me better were noticeable, if done at all. When I had them fitted and pinned at the tailor's station, it looked like they were going to fit me well once sewed, so I'm not sure what went wrong in be... read more
Took a dress in to be tailored and was overall disappointed by the staff and results. I was a bridesmaid in a friend’s wedding and just needed my dress let out a little bit in a short time frame. Came into Flairs and had trouble getting clear communication on what could or couldn’t be done to the dress. The dress needed an inch let out in the hips and stomach area but was told it could maybe have an inch of room to let out. Needless to say, I picked up the dress and it hadn’t been let out at all in the hip or stomach area li... read more
Frequently asked questions about Sterling Fine Cleaners
How is Sterling Fine Cleaners rated?
Sterling Fine Cleaners has a 4.4 star rating with 755 reviews.
When is Sterling Fine Cleaners open?
Sterling Fine Cleaners is open now. It will close at 8:00 p.m.