Sterling Fine Cleaners

Lisa M. 

on ReviewMyDryCleaner

8 years ago

I dropped my wedding dress off to have it cleaned and preserved on 5/28. I was told they would check on the price and call me back before proceeding for my confirmation. I got a call back around 6/1 and agreed to the price that they quoted me. I was asked to place a $20 deposit, which I did. I was told the dress would be ready in about 4 weeks. I called back after 5 weeks (as I did not receive a phone call that my $3000 dress was ready) and was told the dress had been sitting in the store the entire time as they were “waitin... read more

Rod R. 

on ReviewMyDryCleaner

9 years ago

Brought in a suit jacket, pants and shirt for alteration and cleaning. Asked for the price and was told $58. I said ok, do it. Picked them up 2 days later and the price was suddenly $95. Told your clerk and supervisor what happened and was told that the girl made a mistake telling me $58. Apparently your staff thought that this was my problem and only wanted my credit card so I would pay. The alterations we excellent, the service poor. Would you go back? 

Liliam B. 

on ReviewMyDryCleaner

9 years ago

The 2 Polo shirt came back with the same spots. 

Kathy R. 

on ReviewMyDryCleaner

9 years ago

This was my first visit to Flair cleaners and I had high hopes. I gave them a shirt with a stain and they marked it and upon pick up it was given back to me without the stain removed and did not mentioned that to me The Real kicker was the cost of my order ...it was $78 ..for 10 pieces.. My cleaners i usually use cost is $24.90 for 10 pieces.. they take 4 days and thats why i used Flair as I need the items quicker... The last kicker was that my husbands pants came back with a stain that wasnt there at drop off.. needless ... read more

Jennette 

on ReviewMyDryCleaner

9 years ago

I think Flairs prices aren't competitive with other cleaners. 

Patricia 

on ReviewMyDryCleaner

9 years ago

Teenage girl who helped me out was less than friendly. She actually looked bored and annoyed. And no one acknowledged my presence until I approached them. I live up the street so this location is convenient. The prices here are higher than most but I am willing to overlook for convenience but at this point I could go somewhere cheaper and friendlier versus being ignored and seeing unhappy teenagers behind the counter. 

Nicole 

on ReviewMyDryCleaner

9 years ago

My faux fur coat was not cleaned properly and damaged. They cleaned it again for the second the time and after it looked worse. What's disappointing is the manager didn't offer me a refund after all of this. My coat is permanently ruined and I will not be bringing any of my clothes there again. 

Adam S. 

on ReviewMyDryCleaner

9 years ago

The staff was nice, everyone who worked there was friendly and my experience was good in the store. But there was one major problem. One of my two jackets came home with the BO smell still in the jacket. Since my jacket was not cleaned, I did not have a good experience over-all, and would not recommend this dry cleaners to other people unless this problem is fixed. Thank you. 

Sharon C. 

on ReviewMyDryCleaner

9 years ago

I was a first time customer. I had an online coupon for 25% off my visit if used by Feb 28th. I brought it with 2 jackets to be cleaned. The lady who checked me in told me to keep the coupon because she was giving me 50% off as a new customer. I was delighted. When I came to pick up my clothes, the lady who checked me out refused to give me the discount that the original lady had said I would receive and had given me a ticket showing I'd receive it. I won't be back. Good customer service means people keep their word. This... read more