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Rogers Cleaners
- Dry Cleaning
- St. Petersburg, FL
About this business
Location details
2018 4th St N, St. Petersburg, FL, 33704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I was In town for 3 weeks for business. I dropped if my clothes and was given a date I could pick them up. I arrived on the date and was given my things and paid close to $200 for my items. A few weeks later I get a call saying that a few of my shirts were still at the cleaner. I said wow I didn’t even notice that they weren’t returned to me. I explained that I live in Orlando and would like to have them shipped to me. I was told fine but I would have to pay for the shipping. I wasn’t the one who didn’t give me my items back... read more
The staff is nice but I brought in several items with spots and paid 50.00 and all the pieces still had spots on them. I came home and removed the spots myself. Paid $50 for nothing!
Attendant couldn't find customer info. Spot was not removed but was charged anyway.
Business response:
I am so sorry for your experience. It looks like we were not at our best! I have notified my retail manager to call you to assist and offer a full refund. Thank you for taking the time to help us improve. Good reviews make us feel good but bad reviews make us better! Enjoy your weekend, Mitchell Rogers
I took in a long black down coat and it ended up in the bottom of the bag and according to the employee, she said it got wet and smelly. After trying to re-distribute the down, 4 times, the coat’s original down structure is forever comprised. I was told by Sean that there was nothing they could do about it. It was also suggested I go back to the manufacturer to get them to replace it. No! Rogers should be replacing the coat. Unexceptable.
Business response:
I am so sorry to hear about your bad experience. I will be meeting with my team this morning to assess the situation. Would you be ok with us contacting you via phone? Again, my deepest apologies. Mitchell rogers
I drive 25 minutes past multiple dry cleaners to go to Rogers. The home pickup and delivery is also spot on
Business response:
Thank you so much for your kind words, Joe. We really appreciate you taking the time out to share your experience with us. Cheers, Rogers Cleaners
Frequently asked questions about Rogers Cleaners
How is Rogers Cleaners rated?
Rogers Cleaners has a 4.7 star rating with 1,955 reviews.
When is Rogers Cleaners open?
Rogers Cleaners is closed now. It will open on Monday at 7:00 a.m.