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Regency Dry Cleaners
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The experience was a good experience shopping a d picking up my clothes from the cleaners .
Business response:
Thanks Sharon Y ! A 4 star rating is a sign of a job well done. We hope to see you again soon at Regency Cleaners 3912 University Dr, Durham, NC - 27707 .
Great service. User friendly approach.
Business response:
Wow, Denis ! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
No problems at all
Business response:
Wow, James W. ! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Experience was very good. Felt that I was appreciated as a customer.
Business response:
Hey, Hugh ! We really appreciate the 5 star rating on . Thank you from Regency Cleaners & Laundromat - Duke St
I came inside because a customer at drive thru was taking over 10 minutes. I overheard from cashiers talking that her order was lost. The young lady that helped me seemed unfamiliar with what she was doing. She was being instructed step by step from the second cashier.
Business response:
Thank you for providing your feedback and letting us know about this issue, Roselyn And James. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and will be working on resolving this issue.
Great team
Business response:
Hey, Helen ! We really appreciate the 5 star rating on . Thank you from Regency Cleaners & Laundromat - University Dr
The cleaning was well done. I dropped off 2 comforters and a blanket and was quoted a price of 90.00 when I picked them up the price was 114.00. I was told the quote was an estimate, first time ever a dry cleaner has changed price on me. It would seem if you knew what I was dropping off you would know the price
Business response:
Thank you for providing your feedback and letting us know about this issue, Sandy . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 471-0556 if you need do not feel this issue has been resolved.
I could not believe you all no longer accept checks. It is information that should gone out as with your texts to customers. I have been using your establishment since 2012 and felt disrespected.
I was very misled about the cost of dry cleaning my wedding dress, and still had to pay $70 over what I was told the cost would be, even though I was specifically told it would be much less than what I ended up paying.
Business response:
Thank you for providing your feedback and letting us know about this issue, Susannah. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 493-5815 if you need do not feel this issue has been resolved.
Frequently asked questions about Regency Dry Cleaners
How is Regency Dry Cleaners rated?
Regency Dry Cleaners has a 4.7 star rating with 2,514 reviews.
When is Regency Dry Cleaners open?
Regency Dry Cleaners is closed now. It will open tomorrow at 7:00 a.m.