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Owl Cleaners
- Dry Cleaning
- Warrendale, PA
About this business
Location details
165 Northgate Drive, Warrendale, PA, 15086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
My experience was just fine. No complaints, no issues, just satisfaction.
Thank you for the welcome.
Business response:
Thanks Jane! We give YOU a 5 star rating as a customer! Hope to see you again soon at Owl Cleaners - Ross Babcock.
I sent a review on August 1st ~ i hope you received it. T.Y.! :-)
Business response:
Yes we did -- THANKS for your kind words and business
Very professional! When i arrived a young lady greeted me @ the door & kindly asked me if i needed any help. She was so helpful & friendly I drive past Owl Cleaners many times ~ i live up in Laurel Gardens, so i am a neighbor to your business. Such a bright clean welcoming building & the sweet helpful young lady (Jennifer) made everything even better. I will be a returning customer! T.Y.! :-) Nancy S.
Business response:
Owl Cleaners - Ross Babcock strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks Nancy!
Please stop sending emails. I hardly ever use the cleaners but if I do, I will bring my items to you. Thank you.
Could you outline on the monthly statements when the wise perks are used? I would appreciate knowing when they are applied to my weekly orders. Could you also summarize unused wise perks on the monthly statements so that I can see what remains to be used? Thank you.
Coupons don't load. Orders ready are not showing up. 20% coupon not applied by manager.
Instead of delivering my cleaning to the designated hook in a protected area in the back of the house (the same hook where the clothes were picked up) the driver left them mostly in a heap at my front door, in the pouring rain, soaking everything
Business response:
Hi Mr. Rabinowitz, apologies --- obviously we failed to follow through on your intended instructions. We have just had a personnel change ---- may we come by. and collect anything that. needs redone?
I was somewhat annoyed that I sent a rug to be cleaned and it was delivered back to me - with the good side rolled outwards and with no plastic wrapping to protect it - and left on my doorstep...kind of makes the cleaning unnecessary! If it had started to rain before I found it, what would you have done???? Very disappointed
Business response:
While it’s true that everyone makes mistakes, whatever we’ve done to earn a one-star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you.
Frequently asked questions about Owl Cleaners
How is Owl Cleaners rated?
Owl Cleaners has a 4.7 star rating with 2,587 reviews.
When is Owl Cleaners open?
Owl Cleaners is open now. It will close at 6:00 p.m.