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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was initially very pleased to discover the service existed. I specifically ordered the special neutral colored cloth/Muslin box so it would have a nice finish and I could put it away with pleasure, since it will be partially visible. The baby-pink-with-hearts cardboard box that it came in is not at all what I was expecting. It looks so flimsy and cheap that it lessened the whole experience. I am now stuck with a enormous pink box figuring out how I find or make a decent custom cover that will not be a candy-colored eyesore... read more
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
My dress came back looking AMAZING!
Business response:
Thanks, Shayanne! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Excellent Beautiful
Business response:
Wow, Ana Maria! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
An employee that I spoke with was very courteous and helpful The finished product was packaged very nicely and the whole process was excellent! Very nice job done. Thank you!
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Sarah!
Fast turn around, professional and dress looks amazing!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship!
Great customer service and quick turnaround.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
Beautiful dress!!
Business response:
Thanks, Sarah! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I sent in my wedding dress to be cleaned/preserved. I got text messages for a week straight saying I needed to pay a debt. Each time I would call they would say they haven’t run the payment yet I just needed to hold tight. Don’t send me decline messages if the card isn’t actually declined... run the payment first. Then when I got my dress back, I asked for it to be preserved with my belt as well. They put an ugly white ribbon OVER my belt in its preservation box to hold the dress/form to the back. I understand needing that ... read more
Business response:
While we try to provide unbeatable dry cleaning services every single time, sometimes we fall short of the mark. If we let you down in any way, Jessica, we apologize, and someone from here will be reaching out to you to see how we could have served you better!
I have no complaints, but I would like to make a suggestion. It would be great if photos of the Clean dress/veil were shared prior to packaging. It would bring peace of mind confirming that both were thoroughly cleaned. Thank you.
Business response:
Wow, Karla! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,880 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is open now. It will close at 7:00 p.m.