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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My packaging arrived torn under the shrink wrap, which leads me to believe that it was damaged before it was sealed and sent out anyway. I contacted the company via email about the issue, but no one ever bothered to respond. I'm disappointed with that. However, the cost of professionally dry cleaning a wedding dress is rediculous, so I do think that having the dress cleaned and preserved for this price tag is still a great value.
Business response:
While we try to provide unbeatable dry cleaning services every single time, sometimes we fall short of the mark. If we let you down in any way, Rebecca, we apologize, and someone from here will be reaching out to you to see how we could have served you better!
Good job and speedy service
Business response:
Thanks, Dedra! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Did a great job on the dress. They presented it very well! They had very poor communication throughout the process though. I got no notification that they recieved my dress, and got no notification that they shipped out my dress when it was completed (they were supposed to provided a tracking number). I called multiple times which went to voicemail most of the time, and left voicemails, but never got calls back. But overall they did well with my dress.
Business response:
We’re seeing stars…three out of five, to be exact! While that’s not bad, we at aim to provide five star service, every time. Let’s talk about how we can improve! We’ll reach out to you shortly.
Fast, easy and convenient
Business response:
Wow, Baylee! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Fabulous job
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Johnell!
It was returned quickly and packaged beautifully. I am so glad I chose to preserve my dress this way.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship!
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,794 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is closed now. It will open tomorrow at 7:00 a.m.